Account Manager - Insurance

Role Description This is a full-time hybrid role for an Account Manager, based in Port Austin, MI, with some flexibility for remote work. The Account Manager will be responsible for managing client accounts, maintaining strong relationships with clients, identifying client needs, and ensuring satisfaction. Daily tasks involve coordinating policy renewals, guiding clients through coverage options, liaising with insurance carriers, and resolving client inquiries and escalations. The role also includes analyzing insurance policies and providing recommendations to meet client goals and requirements.

Qualifications

• Client Relationship Management and Customer Service skills
• Knowledge of Insurance Policies and Risk Management
• Proficiency in CRM Tools and Microsoft Office Suite
• Strong Communication, Organizational, and Problem-Solving abilities
• Ability to work independently and in collaboration with team members
• Experience in the insurance industry is a plus
• Property and Casualty Insurance License or willingness to obtain it within a specified time frame
• Bachelor's degree in Business, Finance, or a related field (preferred)