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Mercier Consultancy Group

Mercier Consultancy Group

Website

Danish Speaking Customer Care for Delivery Service | Paid Relocation to Greece

Role

Danish Speaking Customer Care for Delivery Service | Paid Relocation to Greece

Job type

Full-time

Found on Mokaru

4 days ago

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Salary

Not disclosed by employer

Benefits

• competitive monthly salary • fully paid relocation package • fully paid training • health insurance • 2 extra salaries per year • and much more...

Job description

Mercier Consultancy MD is excited to offer a rewarding opportunity for Danish Speaking Customer Care Representatives to join a leading Delivery Service company in Greece. This role includes a fully paid relocation package, making it easier for you to start your new career in the beautiful country of Greece. If you have excellent Danish language skills and a passion for delivering exceptional customer service, we invite you to join our team!

Key Responsibilities

  • Provide outstanding customer support in Danish regarding delivery service inquiries.
  • Assist customers with order tracking, delivery issues, payment inquiries, and service information.
  • Resolve customer complaints and ensure a high level of customer satisfaction.
  • Document customer interactions and provide accurate information in CRM systems.
  • Collaborate with logistics and operations teams to ensure timely resolution of delivery issues.
  • Exceptional command of the Danish language (both written and spoken) is essential.
  • A minimum English fluency of B2 is required.
  • Previous experience in customer service, preferably in delivery or logistics services.
  • Excellent communication and interpersonal skills with a proactive attitude.
  • Ability to work efficiently in a fast-paced and dynamic environment.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with CRM tools and customer service software is advantageous.
  • Willingness to relocate to Greece and embrace a new cultural and working experience.
  • Competitive Monthly Salary
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Health Insurance
  • 2 Extra Salaries per year
  • And Much More...
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