Medical Collections Specialist

Medical Collections Specialist – Physical Therapy Practice (NYC)

Employment Type: Full-Time

Compensation: $28-$32 per hour plus benefits

We are a growing physical therapy practice committed to providing exceptional patient care. We are seeking an experienced Medical Collections Specialist to join our team and help manage insurance collections, claim follow-up, and revenue recovery from a variety of commercial insurance carriers, including BCBS and other out-of-network payers.

Responsibilities

• Follow up on outstanding insurance claims and accounts receivable balances.
• Communicate with insurance carriers regarding claim status, denials, underpayments, and appeals.
• Investigate and resolve reimbursement discrepancies.
• Submit corrected claims, reconsiderations, and appeals as needed.
• Work with out-of-network insurance plans to maximize reimbursement.
• Document all collection activities and maintain accurate account records..

This is a full time, on site position. Monday - Friday 9:00 - 5:00

If you are a motivated collections professional with a strong understanding of insurance reimbursement and a passion for helping healthcare practices succeed, we would love to hear from you.

• Minimum 1-2 years of medical collections, insurance follow-up, or medical billing experience.
• Experience working with commercial insurance carriers, including BCBS and other major payers.
• Strong understanding of EOBs, claim adjudication, denials, appeals, and insurance reimbursement processes.
• Knowledge of physical therapy insurance/billing preferred.
• Familiarity with EMR and medical billing software.
• $28 - $32 per hour
• Health Insurance
• Dental Insurance
• PTO 2 weeks per year ( 1 week 2026 since its June)
• Supportive and collaborative work environment.