Operations Manager II

Essential Functions

• Provide direct day-to-day leadership and operational direction for onsite engineering and maintenance personnel.
• Support the Plant Manager in executing departmental goals, operational initiatives, and site performance objectives.
• Schedule, assign, and prioritize work activities for engineering staff to ensure efficient execution of daily operations and maintenance requirements.
• Coordinate preventive maintenance (PM), corrective maintenance, and predictive maintenance activities to maximize equipment reliability and minimize downtime.
• Review, prioritize, and distribute work orders based on operational requirements and criticality.
• Monitor PM completion rates and work order performance metrics to ensure departmental goals and service levels are achieved.
• Conduct regular quality inspections of completed work and provide feedback to staff to ensure standards are maintained.
• Coordinate staffing schedules including regular work assignments, shift coverage, holidays, vacation schedules, and emergency response to the site.
• Manage overtime scheduling and staffing resources to support operational needs while maintaining labor efficiency.
• Manage and coordinate activities of outside contractors, vendors, and service providers.
• Participate in contractor selection processes including bid review, scope development, vendor evaluation, and recommendation of service providers.
• Assist with preparation and management of labor and material requisitions, purchase requests, and contractor service agreements.
• Maintain inventory levels of tools, equipment, and critical spare parts.
• Maintain documentation including equipment records, maintenance procedures, PM schedules, and as-built drawings.
• Assist in planning equipment repairs, replacement projects, and long-term maintenance strategies.
• Support implementation and compliance with all company and site-specific safety programs and regulatory requirements.
• Communicate facility issues, staffing concerns, and operational risks to the Plant Manager in a timely manner.
• Perform additional duties as required.

Requirements & Qualifications

• Minimum 5+ years of progressive experience in facilities operations, engineering, maintenance management, or related technical environments. Life sciences and/or Pharmaceutical experience preferred.
• Minimum 2–3 years of supervisory experience leading technical teams.
• Demonstrated experience coordinating engineering staff schedules, work assignments, and labor resources.
• Experience managing the CMMS and reviewing performance on a regular basis.
• Experience in managing and approving timecards/payroll for onsite staff.
• Experience overseeing contractor activities and participating in vendor selection and management.
• Strong understanding of building systems including HVAC, electrical, mechanical, plumbing, and building automation systems.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, Outlook and Teams.
• Applicable technical licenses and certifications preferred.