Digital Trust and Safety Specialist with Swedish and English

Mercier Consultancy MD is currently seeking a Digital Trust and Safety Specialist fluent in Swedish and English to join our team. This position plays a vital role in ensuring the safety and security of users across our digital platforms by monitoring content, addressing safety issues, and enforcing community guidelines effectively.

Key Responsibilities

• Monitor and analyze user-generated content and interactions to identify violations of safety policies.
• Investigate reported safety incidents, gather evidence, and determine appropriate actions to resolve issues.
• Collaborate with internal teams to develop and enhance digital safety policies and protocols.
• Create detailed reports on safety incidents and trends to support strategic decision-making and continuous improvement.
• Stay informed about emerging digital safety threats and apply best practices to maintain a secure environment.
• Engage with users to promote digital safety awareness and responsible online behavior.
• Fluency in Swedish and English (both written and spoken) is required.
• Experience in digital trust and safety, content moderation, or related fields preferred.
• Strong analytical skills with a data-driven approach to problem-solving.
• Excellent communication skills for managing user interactions and resolving safety issues effectively.
• Detail-oriented with a proactive mindset toward identifying potential risks.
• Familiarity with online safety tools, social media platforms, and content management systems is advantageous.
• Ability to work collaboratively within a dynamic and fast-paced team environment.
• Competitive Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• 1500 euro signing bonus
• And Much More....