Customs Brokerage Manager

Customs Brokerage Manager (Remote) Preferred: New York area (remote candidates welcome) Full-Time | Salary: $85,000–$100,000/year

Join a well-established international logistics firm seeking a seasoned Customs Brokerage Department Manager to lead and manage a high-performing team of four. This is a fully remote position, ideal for a candidate with strong leadership experience in customs brokerage and hands-on entry processing.

Key Responsibilities

• Oversee daily operations of the Customs Brokerage Department, ensuring compliance and efficiency
• Lead a team of four (including licensed brokers), with one upcoming retirement creating a key leadership gap
• Manage and process customs entries (approx. 325–350 entries/month)
• Monitor and interpret tariff changes, customs regulations, and trade compliance updates
• Keep the department fully informed and trained on regulatory changes
• Work directly in CargoWise to manage processes and data
• Maintain departmental performance metrics and drive continuous improvement

Qualifications

• Required: Prior experience managing a customs brokerage department
• Preferred: Licensed U.S. Customs Broker
• Proficient in CargoWise software (required)
• Strong knowledge of U.S. Customs regulations and HTS classification
• Willingness to be both a hands-on contributor and strategic team leader
• Excellent communication, compliance, and leadership skills

Qualifications

• 5–10 years of experience in customs brokerage or import operations within the freight forwarding industry
• CargoWise experience is required
• Strong knowledge of HTS classification, CBP regulations, and PGA requirements
• Experience with FDA codes, Lacey Act entries, and DDP procedures
• Excellent communication, problem-solving, and organizational skills
• Customs Broker License is preferred but not required

Compensation & Benefits

• Salary: $85,000 – $100,000 based on experience
• Vacation: 10 business days annually
• 401(k): 3% company contribution (eligible after 1 year, with enrollment windows on Jan 1 and July 1)
• Health Insurance: Offered after 2 months of employment