Trainee - Project Management

The goal of a Sago Trainee is to serve as the bridge between internal team’s, partners & respondents to manage the operational execution of quantitative market research studies.

A Sago Trainee is motivated, curious, thoughtful, kind, tenacious and above all else, a team player. As a Trainee, you will contribute to a supportive environment, always focused on teamwork and partnership.

KEY JOB RESPONSIBILITIES

· Build relationships with internal clients and deliver excellent service while supporting quantitative market research projects through their life cycle.

· Consult Project Managers to understand their needs and offer creative solutions to complex challenges.

· Manage low to medium complex projects, and support Project Managers and Senior Project Managers on high complexity projects

· Continuously monitor project progress to spot potential problems, communicate progress and manage successful completion.

· Manage sample deployment, coordinate with sample vendors, respondents/panelist via email/call & monitor fieldwork

· Work with our project management team to understand each client’s unique needs and collaborate to help maintain exceptional client satisfaction scores.

· Join internal project kick off calls and be the champion of your project, ensuring all team members are fully up to speed on project specifications, client needs, timelines, and responsibilities.

· Engage with your leaders and your peers to address any challenges and facilitate teamwork to resolve any issues.

· Quality review of survey test links as well as data quality checks during field

· Consolidate financials at the end of the project and invoice in a timely manner

· Follow all Sago processes and best practices from beginning to end of project

· Bring a can-do attitude, a positive outlook and team spirit to work with you each day.

CORE COMPETENCIES

· Technical orientation, logical thinking, analytical mind

· Customer service, multi-tasking, and time management skills

· Quickly adopts to changes and new processes

· Superior communication skills

· Focus on quality and attention to detail

· High work ethic and team player attitude

· Client Focus

· Strong communication skills – written and oral

· Collaboration and Teamwork

· Decision Making and Problem Solving

QUALIFICATIONS

Education

· High School Diploma or equivalent

· Bachelors’ degree and/or equivalent experience preferred.

Experience

· Entry level (0-1 Year)

· Experience with project management and/or Market Research is a plus

· Experience in research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus.

Computer Skills

· Experience in DIY survey tools and/or panel software usage is a plus

· Basic understanding of Microsoft Office, in particular Excel

• Free Pick-up and drop cab availability for up to 50 Kms from Office location
• Extensive Mediclaim Benefit.