Remote Healthcare Compliance Manager - Dallas, Tx

Overview

Texas Oncology is looking for a Remote Healthcare Complaiance Manager to join our team. The schedule is M - F, 8:00am - 5:00pm; no on-call, weekends or major holidays. May require up to 10% travel.

Our Compliance team offers the opportunity to advance compliance priorities, support risk-informed decision-making, and strengthen accountability across the organization—while promoting a culture rooted in ethics and integrity.

Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today - at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

Join a Team That Invests in Your Future

At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.

What is the Long-Term Incentive Plan (LTIP)?

Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.

What does the Complaince Manager do?

The Compliance Manager provides leadership for assigned components of the compliance program and is responsible for overseeing day-to-day program support activities, and team deliverables. This role partners with leadership to advance compliance priorities, support risk-informed decision-making, strengthen accountability, and promote a culture of ethics and integrity. The Compliance Manager has direct management responsibility for assigned staff and retains overall accountability for the quality, coordination, escalation, and completion of work within areas of responsibility. This role leads coaches, and holds staff accountable for performance, work quality, timeliness, professional development, and adherence to organizational expectations. The Compliance Manager has direct oversight of work allocation, priorities, deliverables, and quality for team members and support staff engaged in compliance operations. This includes setting direction, assigning work, reviewing and approving key outputs, monitoring progress, addressing barriers, escalating unresolved issues, and ensuring timely and effective follow-up across the team’s assigned responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

The essential duties and responsibilities (including but not limited to):

Governance

• Owns day-to-day implementation and monitoring of assigned components of the compliance program and is accountable for alignment of related operations support activities with organizational policies, procedures, and applicable federal and state requirements.
• Owns development and final quality of timely compliance committee materials, including dashboards, summaries, agendas, meeting packets, and supporting analysis, and oversees related tracking and follow-up activities to strengthen governance oversight, decision-making, and accountability.
• Owns monitoring of relevant regulatory and enforcement developments and is accountable for translating changes into practical guidance, leadership communication, policy updates, and compliance recommendations.

Culture and Training

• Owns targeted compliance education and related communications for employees and leaders and is accountable for ensuring content is aligned to identified risks, compliance needs, reporting expectations, and standards of conduct.
• Owns follow-up to employee and compliance culture survey results by translating findings into action plans, monitoring progress, escalating barriers, and driving measurable improvement in clinic culture.

Investigations and Risk Response

• Owns intake, tracking, triage, and follow-up of compliance concerns and is accountable for related support activities, including documentation, trend identification, corrective action monitoring, escalation of barriers, and validation of timely resolution.
• Owns payor audit activity, including monitoring, tracking, trending, escalation of recurring issues, coordination of responses, and follow-up on outcomes and remediation.
• Owns assigned compliance investigations and is accountable for oversight of related support activities, including issue analysis, action item tracking, documentation quality, and record retention, while partnering with operational leaders, Human Resources, Legal, Privacy, and other stakeholders to drive timely resolution of concerns.
• Owns the compliance work plan, including auditing, monitoring, and review activities designed to identify compliance vulnerabilities, documentation concerns, internal control weaknesses, and areas requiring remediation, and is accountable for related risk register updates, corrective action plan follow-up, and reporting of significant issues to leadership and governance forums.

Policy and Program Administration

• Owns development, review, maintenance, and communication of compliance-related policies, procedures, tools, and reference materials and oversees related support activities to ensure consistency, version control, and employee usability.
• Owns sustainable management of SharePoint and communication content, including oversight of resource libraries, version control, publishing workflows, and accessibility of current program materials for leaders and employees.
• Owns special projects and program improvement initiatives related to compliance operations, investigations, training effectiveness, policy governance, culture, and risk reduction and is accountable for timely execution, stakeholder coordination, and implementation follow-through.

Qualifications

The ideal candidate for the position will have the following background and experience:

• Bachelor’s degree in healthcare administration, business administration, or a related field.
• Minimum five (5) to (7) years of progressive healthcare compliance experience in a physician group, provider, or healthcare operations environment required
• Minimum five (5) years of experience in investigations, auditing and monitoring, corrective action planning, policy development, training, governance support, or program administration.
• Minimum two (2) years of direct supervisory or people leadership experience required, including experience assigning work, coaching staff, managing performance, and overseeing the quality and timeliness of team deliverables.
• Demonstrated ability to manage multiple compliance workstreams, coordinate across stakeholders, escalate significant issues appropriately, and support compliance follow-through.
• Working knowledge of healthcare compliance principles, privacy requirements, reimbursement and documentation standards, and applicable federal and state regulatory expectations.
• Proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Strong analytical, organizational, written communication, and stakeholder collaboration skills.

Preferred Qualifications

• Experience in a physician group or oncology environment.
• Strong auditing background or prior internal audit experience.
• Certified in Healthcare Compliance (CHC) certification.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to experience prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight correctable to 20/20. Requires occasional lifting of up to 30 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to conditions typical in a medical office setting. Work will require significant travel throughout the state by air or automobile, approximately 10% of the time.

#USONTX

The essential duties and responsibilities (including but not limited to):

Governance

• Owns day-to-day implementation and monitoring of assigned components of the compliance program and is accountable for alignment of related operations support activities with organizational policies, procedures, and applicable federal and state requirements.
• Owns development and final quality of timely compliance committee materials, including dashboards, summaries, agendas, meeting packets, and supporting analysis, and oversees related tracking and follow-up activities to strengthen governance oversight, decision-making, and accountability.
• Owns monitoring of relevant regulatory and enforcement developments and is accountable for translating changes into practical guidance, leadership communication, policy updates, and compliance recommendations.

Culture and Training

• Owns targeted compliance education and related communications for employees and leaders and is accountable for ensuring content is aligned to identified risks, compliance needs, reporting expectations, and standards of conduct.
• Owns follow-up to employee and compliance culture survey results by translating findings into action plans, monitoring progress, escalating barriers, and driving measurable improvement in clinic culture.

Investigations and Risk Response

• Owns intake, tracking, triage, and follow-up of compliance concerns and is accountable for related support activities, including documentation, trend identification, corrective action monitoring, escalation of barriers, and validation of timely resolution.
• Owns payor audit activity, including monitoring, tracking, trending, escalation of recurring issues, coordination of responses, and follow-up on outcomes and remediation.
• Owns assigned compliance investigations and is accountable for oversight of related support activities, including issue analysis, action item tracking, documentation quality, and record retention, while partnering with operational leaders, Human Resources, Legal, Privacy, and other stakeholders to drive timely resolution of concerns.
• Owns the compliance work plan, including auditing, monitoring, and review activities designed to identify compliance vulnerabilities, documentation concerns, internal control weaknesses, and areas requiring remediation, and is accountable for related risk register updates, corrective action plan follow-up, and reporting of significant issues to leadership and governance forums.

Policy and Program Administration

• Owns development, review, maintenance, and communication of compliance-related policies, procedures, tools, and reference materials and oversees related support activities to ensure consistency, version control, and employee usability.
• Owns sustainable management of SharePoint and communication content, including oversight of resource libraries, version control, publishing workflows, and accessibility of current program materials for leaders and employees.
• Owns special projects and program improvement initiatives related to compliance operations, investigations, training effectiveness, policy governance, culture, and risk reduction and is accountable for timely execution, stakeholder coordination, and implementation follow-through.

The ideal candidate for the position will have the following background and experience:

• Bachelor's degree in healthcare administration, business administration, or a related field.
• Minimum five (5) to (7) years of progressive healthcare compliance experience in a physician group, provider, or healthcare operations environment required
• Minimum five (5) years of experience in investigations, auditing and monitoring, corrective action planning, policy development, training, governance support, or program administration.
• Minimum two (2) years of direct supervisory or people leadership experience required, including experience assigning work, coaching staff, managing performance, and overseeing the quality and timeliness of team deliverables.
• Demonstrated ability to manage multiple compliance workstreams, coordinate across stakeholders, escalate significant issues appropriately, and support compliance follow-through.
• Working knowledge of healthcare compliance principles, privacy requirements, reimbursement and documentation standards, and applicable federal and state regulatory expectations.
• Proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Strong analytical, organizational, written communication, and stakeholder collaboration skills.

Preferred Qualifications

• Experience in a physician group or oncology environment.
• Strong auditing background or prior internal audit experience.
• Certified in Healthcare Compliance (CHC) certification.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to experience prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight correctable to 20/20. Requires occasional lifting of up to 30 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to conditions typical in a medical office setting. Work will require significant travel throughout the state by air or automobile, approximately 10% of the time.

#USONTX