Technical Service Specialist S&B Almaty

Are you passionate about concrete, technology and relationship with clients? Join our Technical Service team as a Technical Service Specialist in Sealing&Bonding Business and play a key role in winning Kazakhstan significant projects, expanding market presence and developing strong customer relationships. Be the driving force between Sika Solutions and clients. Apply now and make an impact!

Strategic Role: This position is key to supporting Sika's strategic goal of deeper market penetration in Sealants and Bonders Market by ensuring superior on-the-ground technical application and customer support

Responsibilities

• Providing an expert technical support to customers, contractors, and applicators directly at construction sites and points of sales. Managing and resolving complex technical challenges in the field. Promoting best solutions for specific customer requirements.
• Investigating customer problems, complaints and product performance issues promptly and efficiently.
• Supporting the sales team by conducting product sampling, demonstrations, and trials at customer sites. Providing the technical knowledge needed to follow up on projects and specifications.
• Organizing and conducting professional product presentations, seminars, and hands-on training sessions for customers, applicators, and internal teams.
• Staying updated on local market trends, construction standards, and competitor activities.

 

Your expertise - Our strength

 

• Education: Bachelor’s degree or higher in Civil Engineering, Chemistry, Material Science, Chemical Engineering, or a related field.
• Experience: Minimum of 3-5 years of hands-on experience in the construction chemicals industry, with a deep focus on sealants, bonders, construction foams and related products.
• Problem-Solving: Solution-oriented approach.
• Collaboration: Builds and maintains internal and external networks.
• Organization: Ability to work independently with minimal supervision, manage multiple tasks, and maintain a positive, improvement-focused attitude.
• Language Skills: Kazakh and Russian are mandatory, English is preferred.
• Technical Skills: Profound knowledge of sealants, bonders and foams application.

Terms and benefits of working in the company:

• Work schedule: 5/2 (in agreement with the manager: 08:00–17:00 / 09:00–18:00);
• Annual performance bonus;
• Mobile phone and reimbursement of mobile communication expenses;
• Meal compensation
• Medical insurance for the employee and for family members;
• Accident insurance 24/7;
• 100% sick leave compensation;
• Paid annual leave 28 calendar days;
• English language courses;
• Financial assistance for various life events (childbirth, family circumstances, etc.).

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.  We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.