Senior Finance Systems Engineer - Order to Cash (San Francisco and Bay Area only)

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

As the Senior Finance Systems Engineer - Order to Cash, you will own the system landscape that spans B2B billing in NetSuite and revenue recognition in Zuora, along with the integrations and data flows that connect them. You will be the primary point of accountability for O2C system health, change governance, and Finance stakeholder support in this domain.

At the moment, this role is focused on:

• Developing a strong understanding of Canva's end-to-end B2B & B2C Order to Cash process and the systems that support it - including NetSuite (B2B billing), Zuora (revenue recognition), payment gateways, collections management and downstream reporting - and triaging all major changes to these systems or their integrations

• Own system and process improvement projects across stakeholders including Revenue Platform Engineering, Finance Data Platform, Business Data Platform and Finance Revenue Operations, as well as external vendors

• Stay current with changes across the O2C system landscape and support the Finance team in assessing impacts on financial reporting and underlying business logic

• Maintain/build working knowledge of adjacent systems - including sales compensation, and general ledger integrations - to support cross-system change assessment and ensure data integrity across the Finance platform

• Assist the Finance team in implementing system monitoring controls (SOX & ITGC) and audits to ensure data accuracy, compliance, and adherence to established policies and procedures

• Perform troubleshooting and technical root cause analysis in collaboration with stakeholders to deliver permanent solutions

• Continuously assess system performance and identify opportunities for improvement, implementing optimisation strategies to enhance efficiency and user experience

• Collate and maintain all relevant documentation throughout the process as required by advisors, auditors and management

You're probably a match if you have

We are looking for a talented, outcome-driven individual who has:

• 5+ years experience in financial systems management with a focus on the Order to Cash domain; past experience in a public company or SOX environment is highly desirable

• Demonstrated experience across at least one major O2C platform - NetSuite experience is strongly valued; Zuora Revenue experience is a plus

• Strong understanding of the O2C process end-to-end, from billing event generation through to revenue recognition and cash application, and the ability to assess system impacts across that chain

• Experience implementing and managing integrations with third-party systems and tools, such as payment gateways, automation platforms, and data warehouses

• Experience providing system administration and support, including troubleshooting technical issues and optimising system performance

• Familiarity with adjacent Finance systems - such as Collections, sales compensation, or general ledger platforms - sufficient to assess cross-system impacts and support integrated delivery

• Proficiency in SQL and data analytical tools to investigate issues and gather relevant information

• Solid knowledge of revenue recognition principles and applicable accounting standards such as IFRS 15 / ASC 606, along with the ability to translate Finance requirements into technical solutions

We’d also love if you had:

• Ability to operate and be successful in high growth B2B and B2C environments, and thrive on problem solving and dealing with ambiguity, willing to get your hands dirty when needed. Be comfortable with chaos.

• Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders

• Ability to balance attention to detail and managing competing priorities

• Proactive, independent to get work done and collaborative to bring people on the journey. We are a team of team players!

About the team

The Information Technology (IT) Group’s vision is to maximise the potential of every Canvanaut through world class technology & service. We realise our vision through our mission pillars to evolve business operations, accelerate productivity and future proof our foundations which serve as the basis for the IT strategies we execute upon.

As part of the IT - Business Platforms Group, the Finance Systems team supports the evaluation, implementation, administration, and ongoing innovation of the technology stack across the Finance & Accounting domains. Our team is solving some of Canva’s biggest challenges by automating and improving the quality of our processes to allow our employees to do their best work at a place they love. We strive to be integrated with the Finance strategy so we can realise our vision of being the best company in the world.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Health benefits plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $185,000 to $237,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.