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Assistant Facilities Manager 과장급 (여의도 근무)

Overall Role

This position is facilities management team’s trusted right hand on soft services activities. This role is responsible for soft services like below to ensure all building process and best practices are implemented and maintained, also lend the team a big hand by providing admin support

• Security and reception service

• Mail centre management

• Finance related management

• Handling day to day FM related user request

• HX program, helpdesk

• Occupancy planning

• Meeting Service

• Key equipment maintenance

• JLL FM online platform operation and management

• Emergency response

• Other office services

Duties & responsibilities

Manage day-to-day facilities management activities based on defined R&R by Lead Facility Manager. Basic duties and responsibilities will be in the areas below

Security and reception services

• Manage Security system and ID card related work, seek support from engineer to manage security hard system.

• Complete and submit necessary assessment/internal audit on time.

• Manage receptionist to handle reception work including ID card handling

Mail centre management

• Manage Mail centre operation staffs to handle mail related work

• Handle client’s needs related to mail services

Finance

• Budget planning and report

• Support team to create PO, enter GR by using JLL and client system

• Manage finance data

HX (Human Experience) program

• Work with region HX Manager to implement HX activities to the site

• Manage and prepare monthly pop-up event

• Support site manager to advertise annual facilities survey

• Support the We Own Champion (FM floor walk through) program

• Manage helpdesk staff to handle inquiries mails, and chat

• Answer inquiry coming from client, or escalate the issue to the right team member

• Track all request in Corrigo, and manage the Corrigo as team leader

Occupancy Planning

• SPACE management

• Collect seating data from SPOC every month, request team assistant to upload the data to SPACE system.

• Create the report and submit it to site FM when asked.

• Occupancy Planning

• Manage the occupancy rate by using SPACE data, provide restacking or layout change plan.

• Lead and manage the housing move.

Meeting Service

• Intent is to support all meetings to be held smoothly regarding facility & equipment.  (Maintenance & Repair)

• Manage VCR equipment maintenance, provide necessary support to users.

• Event Management. Support client to hold a companywide Town hall meeting.

• Check VCR rooms on daily basis, meeting room equipment on weekly basis.

• Project. Requested by Global/Regional Team to install new AV equipment.

• Manage vendor (on call support) when support is needed. Hold bid every 2 years to select the vendor.

Equipment maintenance

• Work closely with landlord and building management office, ensure all necessary actions for building operation and maintenance is done properly

• Ensure the necessary inspection testing and maintenance for tenant’s owned equipment are done timely

• Keep the maintenance of equipment owned by tenant

JLL FM online platform operation and management

• Operate and manage data input/analysis for JLL FM platforms such as Corrigo, Serve etc

Emergency response management

• Work closely with landlord and building management office, support bi-annual emergency drill in TO

• Provide necessary support for BCP from FM services

Other office service management

• Manage FM stationery and office supplies and place order when required

• Support necessary printer’s print paper management

• Manage coffee supply and other goods at the pantry

• Parking coupon management

Candidate Specification

Experience

• At least 3-5 years experiences in facility management or similar field

• Working experience in the hospitality industry is preferred (not mandatory)

• Experienced the position requiring to meet local/client’s occupational health and safety requirements

Required Skills

• Proficiency with Microsoft Office Software

• Good command of verbal and written English

• Ability to meet tight schedules and deliver high quality of work.

• Excellent problem solving and negotiation skills

• Team player with client focused enthusiast

• Ability to easily interact with the general client staffs and vendors to deliver efficient services.

• Be an excellent and resilient communicator who faces clients with a smile at all times, even when times get rough occasionally

• Ability to demonstrate a pro-active approach to issues

• Ability to recognize escalation issues & action accordingly

• Ability to promote open, constructive and collaborative relations with team staffs and clients

Location:

On-site –Seoul, Korea, Republic of

Job Tags:

Financial Assistance

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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