Academic Success Advisor, Office of Academic and Career Success

Job Profile:

Academic Advisor 1

Job Family:

Academic Advising

Time Type:

Full time

Max Pay – Depends on experience:

$52,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes

Job Description:

Salary Range: $46,300 - $52,000 per year; DOE

The Office of Academic and Career Success seeks a collaborative, student-centered Academic Success Advisor who is passionate about helping learners navigate their educational journey and achieve their academic, professional, and personal goals. At MLFC, advising extends beyond course selection and degree planning. Academic Success Advisors serve as trusted partners who connect students to the people, resources, experiences, and opportunities that support persistence, belonging, and career readiness. Advisors work as part of an integrated team that shares responsibility for student success and leverages the collective expertise of colleagues across advising, student support, career development, field experiences, enrollment services, and academic programs.

The Academic Success Advisor provides proactive outreach, individualized guidance, and coordinated support to students throughout their educational experience. Through relationship-building, data-informed decision making, and collaboration with faculty and staff, this role helps students navigate complex situations, overcome barriers, and make meaningful progress toward their goals. Successful candidates demonstrate a commitment to student success, continuous improvement, teamwork, innovation, and the belief that every student deserves personalized support and access to opportunities that help them thrive.

Mary Lou Fulton College for Teaching and Learning Innovation operates on both the Tempe and West Valley campuses. Campus assignment will be confirmed at time of employment based on the needs of the department and the candidate. Occasional travel to the alternate campus may be required.

Essential Duties:

• Build meaningful relationships with students and serve as a trusted guide throughout their educational journey.

• Provide holistic academic advising that integrates academic planning, goal setting, career exploration, and connection to support resources.

• Utilize data, technology, and predictive indicators to identify opportunities for proactive outreach and intervention.

• Partner with colleagues across advising, student support, career services, enrollment services, field experiences, and academic programs to coordinate comprehensive student support.

• Assist students in navigating university policies, academic requirements, and institutional processes.

• Support student persistence, retention, and graduation through proactive engagement and individualized action planning.

• Facilitate student onboarding, transition, and success initiatives.

• Monitor student progress and identify barriers that may impact academic achievement or degree completion.

• Document student interactions and maintain accurate records within university systems.

• Contribute to continuous improvement efforts by identifying opportunities to enhance student experiences, processes, and services.

• Participate in team-based problem solving, shared decision making, and collaborative planning activities.

• Promote a culture of accountability, inclusion, innovation, authenticity, and care in all interactions.

• Serve as an advocate for students while balancing institutional policies and academic expectations.

Desired Qualifications:

• Experience supporting students through complex academic, personal, financial, or career-related challenges.

• Demonstrated ability to collaborate effectively within interdisciplinary teams.

• Experience using data and technology to inform student outreach and support strategies.

• Ability to think systemically and understand how individual student needs connect to broader institutional processes and resources.

• Experience balancing multiple priorities in a fast-paced, evolving environment.

• Evidence of initiative, adaptability, and continuous learning.

• Strong communication, relationship-building, and problem-solving skills.

Working Environment:

• Activities are performed in an environmentally controlled office setting and involve extended periods of sitting, keyboarding, and use of a computer mouse.

• Position may include travel between campus locations or buildings for meetings or job-related tasks.

• Regular activities require the ability to manage and adjust to changing priorities, including handling time-sensitive tasks and resolving conflicts.

• MLFC supports flexible work options for certain positions, such as alternate work schedules and hybrid remote arrangements, subject to approvals per ASU policy.

Department Statement:

ASU’s Mary Lou Fulton College for Teaching and Learning Innovation creates knowledge, mobilizes people, and takes action to improve education. Nationally recognized as a leader in teacher preparation, leadership development and scholarly research, Mary Lou Fulton College for Teaching and Learning Innovation prepares over 8,000 educators annually.  MLFC faculty create knowledge by drawing from a wide range of academic disciplines to gain insight into important questions about the process of learning, the practice of teaching and the effects of education policy.  MLFC mobilizes people through bachelor's, master's and doctoral degree programs, through non-degree professional development programs and through socially embedded, multilateral community engagement.  MLFC takes action by bringing people and ideas together to increase the capabilities of individual educators and the performance of education systems.

Aligned with ASU’s charter, MLFC is committed to advancing inclusive excellence in our curricula, programming and institutional relationships.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$23415.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.