Yellowstone
Service Manager
Salary
Job description
Yellowstone Local is proud to represent Apollo Plumbing & Rooter, an industry leader in residential plumbing and drain cleaning services.
Step into a leadership role where you guide field technicians, support operational standards, and help keep daily service running smoothly between the office and the field.
What’s in it for You?
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Annual salary ranging from $80,000 to $150,000 with performance based KPI incentives
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Paid holidays and paid vacation time
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Monday through Friday schedule approximately 7am to 5pm with occasional weekend responsiveness or on call needs
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Medical, dental, and vision coverage
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Short term disability and long term disability protection
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401(k) retirement plan
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Company provided uniforms
Why You’ll Love It Here
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Our culture recognizes and rewards great performance with team celebrations, company-sponsored holiday parties, and complimentary breakfasts that bring the team together.
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Team environment focused on improvement, accountability, and collaboration
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Strong commitment to professionalism, ethical service practices, and high service standards
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Privately owned business with strong ties to the local community
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Structured systems and clear expectations that help teams stay aligned and productive
Your New Role
As the Service Manager at Apollo Plumbing & Rooter, you will work from Everett, Washington and serve as the connection between office operations and field technicians. Your focus will be supporting service technicians and installation teams while ensuring company procedures, service quality, and operational goals are followed.
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Lead and support service technicians and installation crews in their daily work
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Coordinate communication between office staff and field teams
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Train and evaluate field technicians alongside the Operations Manager
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Conduct ride along evaluations and offer coaching to technicians
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Confirm repairs and installations meet company quality standards and permitting requirements
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Communicate department goals and track performance expectations
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Manage schedules and workloads to maintain efficient operations
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Work with dispatch to help maintain effective scheduling and service flow
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Provide guidance to technicians facing technical challenges in the field
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Address customer concerns to support a positive service experience
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Reinforce OSHA safety practices and promote a safety focused workplace
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Support company initiatives, service opportunities, and membership programs when applicable
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Handle administrative duties such as technician paperwork, evaluations, and expense reports
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Maintain company policies, professional standards, and team accountability
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
