National Field Service Technician

Accountabilities

• Diagnose, troubleshoot, and resolve technical issues involving electronic, mechanical, and electromechanical aviation security systems in the field.
• Perform scheduled and preventative maintenance to ensure optimal performance and minimize equipment downtime at airport locations.
• Document service activities thoroughly by producing accurate and timely technical reports and maintenance records.
• Support new equipment installations and system upgrades as required across assigned sites.
• Coordinate daily field service activities, including scheduling, travel planning, and prioritization of urgent service requests.
• Build strong, professional relationships with airport personnel and clients while ensuring high-quality customer service delivery.
• Ensure proper maintenance, calibration, and safe handling of tools, equipment, and diagnostic instruments.

Requirements

• High school diploma or equivalent required; 3–5 years of experience in troubleshooting, repair, or technical field service roles.
• Strong background in electronics, mechanics, or electromechanical systems, with the ability to independently diagnose and resolve technical issues.
• Excellent problem-solving skills and ability to work in fast-paced, field-based environments with minimal supervision.
• Strong written and verbal communication skills, including the ability to produce detailed service documentation.
• Ability to manage time effectively, prioritize tasks, and complete field assignments and small projects independently.
• Willingness and ability to travel up to 100% domestically, with some international travel as required.
• Valid driver’s license, passport, and compliance with airport security clearance requirements (including background, drug, and credit checks).
• Must be authorized to work in the United States (U.S. citizenship or permanent residency required).
• Preferred: Technical certification in electronics/mechanics, military technical background, or prior experience in field service for imaging or detection systems.

Benefits

• Competitive compensation package with long-term career growth opportunities.
• 401(k) plan with company match that vests immediately.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) contributions.
• Comprehensive healthcare coverage supporting evolving personal and family needs.
• 8 weeks of paid parental leave.
• Continuous training and education pathways to support technical development.
• Opportunity to work with cutting-edge aviation security technology in a mission-critical industry.
• Collaborative, global, and diverse work environment.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

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