Customer Service Representative

Yellowstone Local is proud to represent Mink Plumbing Company, an industry leader in professional plumbing services.

If you enjoy helping people, solving problems, and being part of a team that values great service, this could be the opportunity you’ve been looking for.

What's In It for You?

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Pay: $16.00 - $20.00 per hour

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Performance-based on-call incentives

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Medical, dental, and vision insurance

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Paid time off and paid holidays

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Ongoing training and support

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Opportunities for career growth and internal advancement

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Consistent full-time schedule: Monday through Friday, 8:00 AM to 4:30 PM

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Supportive leadership team with an open-door approach

Why You'll Love It Here

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Join a company that values teamwork, accountability, and customer care

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Work in a professional environment where your contributions are recognized

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Receive the training and resources needed to succeed in your role

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Build valuable customer service and administrative skills

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Be part of a growing company with opportunities to develop your career

Your New Role

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Serve as the primary point of contact for customers by phone, email, chat, and other communication channels

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Schedule appointments and assist customers with service-related questions

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Resolve customer concerns professionally and efficiently

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Process payments and assist with account-related inquiries

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Maintain accurate customer records and update information as needed

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Communicate service updates, invoices, and other important information

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Escalate complex issues to the appropriate team members for resolution

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Help create a positive customer experience from the first interaction through service completion

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Work from the company's location in Tyler, TX 75703

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.