Senior Scrum Master

Candidate with 8 to 10 years of experience. Coach entire organizations and programs - not just individual teams. Design and execute a multi-team agile transformation program with measurable milestones. Operate as a trusted advisor to engineering leadership - providing candid, data-backed input on delivery health. Design ADO structure for multi-team environments: area paths, team configurations, cross-team dependency tracking, portfolio-level visibility. Implement at scale: overall retrospectives, cross-team sprint synchronization, area product ownership, self-selection processes. Lead without authority - influence vendor teams, internal teams, and organizational structures. Design and implement a comprehensive metrics framework: flow, stability (DORA), quality, and backlog health. Shift engineering culture from output-focused to outcome-focused - and sustain that shift. Facilitate difficult organizational conversations: between PMO and engineering, between vendors and product, between teams and leadership. Build SM capability in others - mentor junior and mid-level SMs, identify gaps, provide structured coaching. Demonstrated scaled experience - not just familiarity, actual operation in or implementation. DORA metrics literacy - can explain what deployment frequency, change failure rate, lead time for changes, and MTTR mean and how to improve them. Experience challenging and changing organizational structures that block team effectiveness - not just working around them. Evidence of having built and sustained psychological safety on teams that were previously defensive or siloed. Ability to run executive-level conversations using delivery data - not status updates, constraint analysis.