Manager, State Licensing

THE POSITION:

The State License Manager plays a critical role in supporting clients across the life sciences, pharmaceutical distribution, medical device distribution, and healthcare service sectors by managing end-to-end state licensing activities. This position ensures clients maintain continuous compliance with state regulatory requirements for operations such as wholesale distribution, third‑party logistics (3PL), pharmacy, manufacturer, and controlled substance licensing.

You will collaborate closely with clients, state agencies, and internal teams to interpret regulatory requirements, prepare, and submit applications, monitor renewals, monitor regulations, and resolve compliance issues. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple licensing workflows simultaneously in a fast‑paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

Regulatory Licensing & Compliance

• Provide full‑service licensing oversight and consultation to clients, including identifying required state licenses, preparing application packages, and managing submissions through approval.
• Conduct regulatory research to interpret state requirements for pharmaceutical, device, wholesale, 3PL, and controlled substance licensing.
• Own and manage the full lifecycle of client licenses required for product distribution, including applications, renewals, amendments, ownership and personnel changes, periodic reporting, and terminations.
• Stay current on state regulatory changes and emerging compliance trends affecting licensing requirements.
• Serve as a liaison between clients and state regulatory agencies, maintaining professional and productive relationships to facilitate timely resolution of licensing issues.
• Track and monitor licensing timelines, proactively communicating status updates, risks, and required client actions.
• Maintain accurate records of licensing activities, documentation, and correspondence in internal systems.
• Ensure continuous audit readiness through accurate documentation and adherence to regulatory standards.
• Monitor regulatory changes impacting licensing requirements and ensure organizational compliance.
• Partner with compliance, legal, and operational teams to support corporate compliance initiatives.

Cross-Functional & Compliance Collaboration

• Support business development by providing subject‑matter expertise during sales discussions, scoping calls, and proposal development.
• Provide guidance to internal stakeholders regarding licensing requirements and compliance expectations.
• Support internal and external audits and inspections.
• Partner with Corporate Compliance to ensure alignment with internal policies and regulatory obligations.
• Promote a culture of operational excellence, accountability, and compliance discipline.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

EXPECTATIONS OF THE JOB:

• Partner with clients to understand operational models and recommend appropriate licensing strategies.
• Understand the client’s needs and recommend regulatory strategies and tactics.
• Cross functional collaboration to ensure objectives and milestones are met.
• Consultative services and selling to clients, ensuring positive front-line contact.
• Deliver high‑quality client service through responsiveness, accuracy, and proactive problem‑solving.
• Mentoring and knowledge sharing with other regulatory associates.
• Travel (Up to 10%)
• Hours (Average 40+ hours per week)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill, and/or abilities required.

• Education bachelor’s degree in business, legal studies, public policy, scientific discipline, or a related field preferred.
• Experience and/or Training: Minimum 7 years of experience in state licensing, regulatory compliance, and/or related fields (pharmaceutical, medical device, healthcare, legal services, and/or corporate compliance).
• Experience preparing and submitting state license applications (e.g., wholesale distributor, 3PL, pharmacy, manufacturer, controlled substances).
• Strong research skills and ability to interpret state statutes, regulations, and agency guidance.
• Effective verbal and written communication skills with internal and external stakeholders.
• Demonstrated ability to manage high-volume, detail-oriented regulatory processes with strict deadlines and accuracy requirements.
• Demonstrated ability to work independently with minimal supervision.
• High attention to detail, analytical thinking, and problem‑solving skills.
• Proficiency with tracking systems, databases, and document management tools.
• Demonstrated experience managing regulatory licensing, including applications, renewals, amendments, and ongoing compliance requirements.
• Strong knowledge of regulatory requirements related to licensure, operational compliance, and audit readiness.
• Experience working with regulatory agencies, including state boards and FDA.
• Strong project management skills; knowledge and application of process and planning best practices.
• Experience with regulatory tracking tools, documentation systems, and compliance record management.
• Excellent communication and interpersonal skills supporting a high level of professionalism.
• Ability to effectively communicate with regulatory agencies and cross-functional stakeholders regarding licensing and compliance matters.
• Experience managing and/or mentoring technical resources is highly desired.
• Ability to handle multiple priorities across a variety of external clients.
• Ability to work with stakeholders and resources at a variety of levels.
• Managerial experience
• Extremely detail-oriented with strong organizational skills and a focus on documentation accuracy and compliance integrity.
• Demonstrated ability to maintain audit readiness and inspection preparedness(added)
• Ability to manage multiple priorities with tight timelines.

PREFERRED QUALIFICATIONS:

• Education: Master’s, PhD, or PharmD degree in a scientific and/or business discipline preferred.
• Experience and/or Training.
• Experience working with state boards of pharmacy, departments of health, and/or secretary of state offices.
• Familiarity with licensing platforms such as state online portals and/or compliance management systems.
• Experience supporting licensing for pharmaceutical manufacturers, medical device manufacturers, distributors, 3PLs, and/or pharmacies.
• Knowledge of federal regulations impacting state licensing (e.g., DSCSA, DEA requirements).
• Prior consulting experience or client‑facing service delivery.
• Experience supporting or partnering with corporate compliance programs, including audits, inspections, and internal controls.
• Familiarity with regulatory information management systems (RIMS), licensing databases, and compliance tracking tools.
• Experience operating in a client-facing, consulting, and/or matrixed cross-functional environment.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.

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