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Accor Hotels

Accor Hotels

Bartender

Role

Bartender

Job type

Full-time

Found on Mokaru

Yesterday

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Salary

Not disclosed by employer

Job description

Main Duties:

• To prepare and serve beverage orders according to recipes and service standards.

• To be fully knowledgeable about all bar products and cocktail recipes.

• To be able to up sell each time with each customer.

• To provide high standard of quality and efficient / friendly service.

• To prepare mise-en-place and perform side duties.

• To collect all general requisitions and food and beverage requisitions.

• To strictly adhere to opening and closing procedures established for the outlet and check beverage stock.

• To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly

• To ensure that the bar counter and surrounding area is kept clean and organized at all times.

• To monitor operating supplies and reduce spoilage and wastage.

• To handle guest enquiries in a courteous and efficient manner.

• To establish a rapport with guests maintaining good customer relationship.

• To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.

• To ensure proper presentation display of premium liquors on every shelves with proper defined quantities are followed

• To have ready garnishes for all cocktails upon opening of the bar

• To coach and train new recruits through on-the-job-training.

• To perform any assigned duties in the Banqueting Department or others.

• To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipments.

• To be entirely flexible and adapt to rotate within the different sub sections of the Food and Beverage Department.

• To carry out any other reasonable duties as assigned by the manager.

  • Previous customer service experience required preferably in upscale setting.
  • Previous bartender experience required.
  • Previous point of sale system experience preferred.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable. Can work with minimal supervision.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively with fellow colleagues as part of a small team and independently.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Successful completion of server position training program.
  • Must have previous experience serving in a luxury environment.
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