Data Centre Facilities Technician

To provide technical support for critical Data Centre Facilities infrastructure, ensuring the continuous availability, reliability, and efficient operation of electrical, mechanical, environmental, and safety systems within the Bank's data centre environment. The role supports maintenance activities, monitors facility performance, assists with incident resolution, vendor coordination, compliance activities, and infrastructure changes to ensure a stable, secure, and resilient operating environment that meets business and service delivery requirements.

Type of Qualification: Electrician NQF4 (Red Seal trade tested)

Field of Study: Electrical Technician

Preferred Qualifications and Certifications

• Certified Data Centre Professional (CDCP)
• ITIL Foundation
• Building Management Systems (BMS) certification
• Electrical, HVAC, UPS, Generator, or Critical Facilities-related certifications

Experience Required

Technology Operations / Data Centre Facilities Management

Technology

3-4 years

A minimum of 3 years' experience in a critical facility, engineering, building services, or data centre environment. Experience supporting electrical distribution systems, UPS

systems, generators, HVAC and cooling infrastructure, fire detection and suppression systems, building management systems, and environmental monitoring systems is required. Practical exposure to maintenance management, vendor coordination, incident resolution, and change control processes within a highly available operational environment is advantageous. A basic understanding of operational risk management, safety compliance, and service management principles is preferred.

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Following Procedures
• Interpreting Data
• Meeting Timescales
• Producing Output
• Showing Composure
• Taking Action
• Team Working

Technical Competencies:

• Critical Facilities Support
• Electrical Infrastructure Support
• Mechanical and Cooling Systems Support
• Infrastructure and Platforms Support
• Incident Management
• Change Management
• Vendor Coordination
• Building Management Systems
• Environmental Monitoring
• Risk and Compliance Awareness
• Technology Orientation
• Data Centre Operations