Payroll Officer

Permanent Full-Time | Melbourne CBD | $70,000 base + superannuation

Australian Venue Co is seeking a detail-oriented and customer-focused Payroll Officer to join our Melbourne-based payroll team.

In this role, you will support the accurate, timely and compliant processing of payroll and employee data across a large, fast-paced workforce. You will work closely with team members, managers and the broader People & Culture team to resolve payroll matters and ensure our employees are paid correctly and on time.

This is a permanent full-time opportunity suited to someone who enjoys working in a collaborative team, takes pride in accuracy and can confidently manage competing deadlines.

Key Responsibilities

• Process end-to-end payroll activities for a large workforce, ensuring accuracy, compliance and deadlines are met
• Maintain employee payroll data, including new starters, employment changes, terminations and leave
• Complete pre- and post-payroll checks and investigate discrepancies
• Respond to payroll queries from team members and managers, providing clear and timely support
• Assist with payroll reconciliations, reporting and month-end activities
• Identify errors, recurring issues and opportunities to improve payroll processes
• Work collaboratively with Payroll, People & Culture and operational teams
• Maintain a high level of confidentiality when handling employee information

About You

You are highly organised, detail-driven and comfortable working in a high-volume environment. You take ownership of your work, communicate clearly and understand the importance of balancing accuracy, deadlines and customer service.

Skills and Attributes

• Exceptional attention to detail and commitment to accuracy
• Strong customer service mindset
• Clear written and verbal communication skills
• Ability to manage competing priorities and meet deadlines
• Strong organisational and problem-solving skills
• Reliable, trustworthy and team-oriented
• Comfortable investigating issues and following them through to resolution

Experience and Systems

• At least two years’ experience in a payroll or similar role, preferably within a high-volume environment
• Working knowledge of Australian payroll requirements
• Intermediate Microsoft Office skills, particularly Excel and Outlook
• Experience using Workday, Micropay or a similar payroll system
• Experience with Humanforce or another time and attendance system is desirable
• Hospitality, retail or another large, operational workforce environment is highly regarded

Why Join Australian Venue Co?

• Permanent full-time opportunity
• $70,000 base salary plus superannuation
• Join a supportive and collaborative payroll team
• Work within a large and diverse Australian organisation
• Gain exposure to high-volume payroll and contemporary payroll systems
• Opportunities to develop your payroll knowledge and career
• Central Melbourne location

If you are a motivated Payroll Officer looking for a permanent opportunity within a fast-paced and supportive team, we would love to hear from you.