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Analytics – Team Manager
Salary
Job description
COMPENSATION
$94,575 – $126,100
ROLE SUMMARY
The Manager, Commercial Analytics – Team Lead will oversee commercial and customer data analytics, with a strong focus on piece-level data (PLD) analysis to develop customer profiles and provide pricing decision support. This people-leadership role is responsible for developing and managing end-to-end analytical reporting solutions while directly leading and supporting a team of analysts and senior analysts. The position will monitor standard and ad hoc analyses across pricing, rate logic, and methodology-related topics to support effective pricing decisions, including the annual general rate increase process, Commercial IQ initiatives, and the development of AI-driven analytical solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Build, maintain, and continuously improve PLD reporting solutions in Power BI, incorporating feedback and requirements from customers and the sales
team; ensure all PLD analyses meet a one-day turnaround KPI.
· Support the annual general rate increase process in partnership with the commercial and pricing management team to help ensure the rate increase is
seamless and error-free.
· Drive Commercial IQ initiatives and contribute to the development of AI-driven analytical solutions that monitor profitability and support pricing decisions.
· Analyze large volumes of commercial and customer data to generate actionable insights and recommendations for business stakeholders, within short
turnaround times and as business needs require.
· Work cross-functionally with sales, pricing, and commercial teams to understand business needs and translate them into clear, effective analytical
solutions.
· Directly lead, train, and manage a team of analysts and senior analysts, providing coaching, guidance, and oversight to ensure the quality, consistency,
and accuracy of all analytical outputs.
· Identify and implement opportunities for automation and process improvement within commercial analytics and reporting.
· Provide customer-specific data analyses and ad hoc reporting as needed.
· Monitor all product and commercial Power BI reports to ensure minimal downtime and continued alignment between report logic and business
requirements.
· Perform other duties and special projects as assigned.
EDUCATION AND EXPERIENCE
· Bachelor's degree in Data Science, Statistics, Mathematics, Business Analytics, Computer Science, or a related quantitative field is required.
· Master's degree in Business Analytics, Data Science, MBA with an analytical focus, or a related field is preferred.
· 5–8 years of experience in analytics is required, including significant experience directly leading a team and managing analytical deliverables.
PREFERRED CERTIFICATIONS
· Microsoft Power BI certification.
· Microsoft Azure certifications, such as Azure Data Engineer or Azure Data Scientist.
· Databricks certifications.
· Six Sigma or process improvement certifications, aligned with the cross-functional and process improvement responsibilities of the role.
REQUIREMENTS AND SKILLS
· High-energy professional with a strong analytical mindset.
· Strong ability to lead, coach, develop, and manage direct reports in an analytics environment.
· Ability to quickly become familiar with new tasks, processes, data sources, and information.
· Expert knowledge of data mining, modeling, and analysis using SQL, Microsoft Access, Excel, Power BI, Databricks, and other relevant tools; SQL,
Microsoft Access, and Excel are required.
· Proficiency in Microsoft Azure Data Lake Storage (ADLS), Azure Databricks, Azure Data Factory, and Azure Synapse Analytics for data extraction,
transformation, and analysis.
· Strong working knowledge of SQL, PySpark/Python, DAX, and Power Query for data processing and Power BI report development.
· Proven ability to identify and solve problems using analytics and modeling techniques.
· Self-starter who works well under pressure, can manage multiple priorities simultaneously, and consistently meets deadlines.
· Ability to translate large data sets into clear business messages, insights, and recommendations.
· Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
WHY THIS ROLE MATTERS
This is an opportunity to play a key role in strengthening commercial decision-making through advanced analytics, automation, and business-focused reporting. The successful candidate will help transform complex customer and pricing data into meaningful insights that support profitability, improve processes, and enable smarter commercial strategies while leading a team that directly contributes to business impact.
If your background aligns with the requirements above and you are ready to help shape data-driven commercial decision-making, we would be excited to hear from you.
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