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Senior Executive Operations
Company
Role
Senior Executive Operations
Location
Job type
-
Found on Mokaru
1 week ago
Salary
Job description
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre inbound operations
- Monitor the daily in scan and out scan of shipments and related paperwork
- Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Check and hand over delivery sheets to the delivery staff
- Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc
- Handle all exception cases at the service center and communicate the same to Hubs, Origins and Customer Services for resolution
