Content Project Requirements Supervisor

About Ancestry: When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.

With more than 30+ billion digitized global historical records, 100+ million family trees, and 20+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.

Ancestry is looking for a Content Project Requirements Supervisor to join our Content team in Lehi, Utah. You will create a productive and thriving work environment while leading the team to meet and exceed expectations. You have management experience (preferably in a production environment), exhibit technical training and motivational skills, and are an effective leader. An essential element of success for this position is leading the production team to exceed production targets and quality expectations. You will report directly to the Sr. Manager of Contracts and Requirements in Content Production.

What You Will Do

• You will monitor production capacity and achievement, assign tasks, identify and resolve potential issues, and schedule daily.
• You will observe adherence to quality standards and policies.
• You will provide clear expectations for your team and provide regular training to motivate and mentor team members, and address areas for improvement.
• You will collaborate across teams to maintain and support consistent practices within a global department.
• You will direct project load balancing among team members for most effective project time management.
• You will support operational responsibilities when needed to accommodate fluctuations in workload.
• You will drive consistency and best practices in all things that are involved in the project instruction creation process.

Who You Are

• You have a Bachelor's degree (preferred), or an equivalent combination of education and experience.
• You have 4 years previous supervisory experience (experience in a production environment preferred), training and motivating employees.
• You maneuver frequent changes in the work environment well.
• You have a desire to improve performance and increase knowledge.
• You have a knowledge of historical record transcription process.
• You have interpersonal skills, including verbal and written communication, listening, and negotiation skills.
• You are proficient in Microsoft office, with experience in Excel (can maintain complex spreadsheets).
• You have experience with Workfront.
• You have experience reading historical handwritten records.
• You will travel to the Lehi, Utah office once per quarter. #LI-SW1

Additional Information: Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.