Guest Service Agent

ABOUT THE ROLE

•Greet, check-in, respond to requests, and settle accounts while providing exceptional service

•Take the initiative to add a personalized experience

•Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

YOUR SKILLS & EXPERIENCES

•Previous experience in a similar role within a luxury hotel is preferred

•Excellent communication and interpersonal skills

•Strong attention to detail and problem-solving abilities

WHY WORK FOR ACCOR

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.