Product Analyst - Digital Health

About the Role:

We are seeking an ambitious and dynamic Product Analyst to contribute to the ongoing success of Evio’s Digital Health team as we develop and deploy new digital solutions that help create better medication experiences and improve affordability for patients, providers, and our health plan clients.

This individual will work across Evio’s flagship products and new products as they are brought to market:

• Evio Connect: Our direct to provider communication solution
• Evio Insights: Our core real-world evidence solution and analytics dashboards
• Evio Engage: Our value-based care administration service and platform
• Evio Compass: Our financial risk identification platform that enables patient and health plan affordability

As a Product Analyst, you will help turn business needs, client feedback, product goals, and data insights into clear requirements, useful documentation, and well-managed workstreams. You will partner closely with teammates across Digital Health, analytics, operations, technology, and client-facing teams to support successful product delivery, adoption, and ongoing improvement.

What you’ll do

Support product operations and enhancement

• Optimize product processes, monitor performance, and identify opportunities for continuous improvement.
• Partner with cross-functional teams to prioritize and implement enhancements that align with business goals, customer needs, successful product adoption, and ongoing optimization.
• Use data, feedback, and product context to help inform recommendations and decisions

Provide product support

• Support new and existing clients and by troubleshooting issues and ensuring timely resolution
• Assist new product launches and activation activities such as user onboarding, enrollment, etc.
• Ensure clients and internal teammates have the information and resources needed to use Evio products effectively

Manage projects and milestones

• Independently organize, plan, and manage project milestones using project management tools and techniques in line with the size, scope, and complexity of the project.
• Track progress, dependencies, risks, to keep work moving forward

Partner with stakeholders

• Engage internal and external stakeholders early and often to promote alignment on organizational goals, next steps, and timelines.
• Build working relationships grounded in mutual trust, transparency and shared accountability
• Ensure stakeholder feedback is incorporated every step of the way.

Define product requirements

• Define and document product requirements with an intense focus on alignment with business and customer needs.
• Maintain and update requirements throughout the ideation, design, and build phases of the product lifecycle
• Maintain excellent documentation
• Create and maintain comprehensive product documentation inclusive of job aids, workflow documents, data specifications, and standard operating procedures.
• Keep documentation current as products, processes, and needs change (we’re a start up, change is the norm!)

The skills and experience you bring to this role include:

• 3-5 years of experience managing complex projects with internal and external stakeholders.
• 3-5 years of experience in business analysis or product management, preferably in healthcare
• Adept at creating clear process and product documentation and supporting analytics product development.
• Knowledgeable in EHR, pharmacy, and PBM workflows that help patients access prescribed therapies, from benefit verification and prior authorization through dispensing and adherence support.
• Familiar with pharmacy benefit management and EHR interoperability technologies, including clinical data exchange standards (e.g., NCPDP – eRx, ePA, and Formulary, HL7, FHIR, Direct Messaging); familiarity with transactions supporting medication access, adherence, and value-based care.
• Bias for action, quick learner, and comfortable failing fast and pivoting
• High degree of comfort with ambiguity around strategy, direction, team, roles and other elements that will change as the work evolves
• Solid EQ conducive to collaborating with multiple parts of the business and functioning well with a variety of people
• Data and research driven in your approach to decisions and recommendations.
• Proficient in Excel, Word, PowerPoint, Jira, Confluence, and SharePoint.
• Basic to intermediate SQL and relational database knowledge for querying, analyzing, and troubleshooting healthcare data.

It’s a bonus if you possess the following:

• Start-up experience or prior experience taking a product from 0-1 in any setting.
• Experience with pharmacy value-based care initiatives.

Compensation

Anticipated annual base pay range: $100,000 - $120,000 plus additional variable compensation.

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission, and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire.

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations.

Evio Benefits:

• Great Health Insurance
  The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match
  Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits.
• Time Off
  We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
• Parental Leave
  Generous paid leave for new parents (includes birth and non-birth parents).