Quality Assurance Manager

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. We are currently seeking a Quality Assurance Manager to join our team. Base Salary: $118,158-$141,362. This role is eligible for an annual bonus. Location: Cabazon, CA (Onsite) Schedule: M-F - 7:30am-5pm Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA). Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP). Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment. Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits Responsibilities Responsibilities: Compliance and record keeping for all mandated quality checks, testing, sampling, and sanitation activities. Preparation and resolution for all Company Quality Audits (FSQS, FSSC, Customer Audits, Department of Defense, FDA, etc.), in addition to internal audits (Glass and Brittle, Hygiene, Self-Assessments, etc.) Tracking, analyzing, and leading initiatives for all quality and customer complaint issues within the plant. Management and disposition of all OOS/non-conforming materials and full goods. Primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues. Lead resource within plant for Company Quality initiatives including (but not limited to) the implementation of the Primo Brands Quality System. Preparation and maintenance of Permitting and Licensing for the plant. Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals, and lab supplies. Responsible for managing at site level the Primo Brands Management System (NMS), Food Safety Quality Systems (FSQS), Food Safety Standards (FSSC 22000), and all other company or regulatory requirements. May have opportunities to serve as plant representative for regional quality forums and initiatives. Coordinate activities and develop good relationships with key vendors. Oversee all new marketing packaging updates review for the site. Assist in managing the performance and development of the Plant QA Department with respect to skills, objectives, etc. Developing and overseeing all new employee onboarding quality training and annual employee refresher training plans. Develop initiatives to improve plant performance against Primo Brands quality measures and ensure plant compliance with company and regulatory standards. Act as a key player in reducing waste and scrap within the site and contribute to the company’s continuous improvement objectives. Oversee sites pest sighting and control program. Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (FDA, IBWA, EPA, etc.). Qualifications Qualifications: Bachelor’s degree in chemistry or biological sciences. Masters preferred. Other technical degrees may be considered. Must have prior QA management experience (5-8 years) within food and beverage. Must have experience with microbiology laboratory management. Must have manufacturing line inspection experience. Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design. Chemical Handling and hot CIP (clean in place) background a plus. PCQI Certification is highly preferred. Strong analytical and problem-solving skills using 5Y/Fishbone root cause analysis. Candidate must have sound administrative and computer skills. Candidate must have sound knowledge of Microsoft Office, SAP, VelocityEHS, and data management a plus. Candidate must be self-directed, aggressive, and possess the maturity commensurate with being an effective manager. If you're ready to embark on an exciting journey with Primo Brands, apply now! Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process. Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members. Responsibilities: Compliance and record keeping for all mandated quality checks, testing, sampling, and sanitation activities. Preparation and resolution for all Company Quality Audits (FSQS, FSSC, Customer Audits, Department of Defense, FDA, etc.), in addition to internal audits (Glass and Brittle, Hygiene, Self-Assessments, etc.) Tracking, analyzing, and leading initiatives for all quality and customer complaint issues within the plant. Management and disposition of all OOS/non-conforming materials and full goods. Primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues. Lead resource within plant for Company Quality initiatives including (but not limited to) the implementation of the Primo Brands Quality System. Preparation and maintenance of Permitting and Licensing for the plant. Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals, and lab supplies. Responsible for managing at site level the Primo Brands Management System (NMS), Food Safety Quality Systems (FSQS), Food Safety Standards (FSSC 22000), and all other company or regulatory requirements. May have opportunities to serve as plant representative for regional quality forums and initiatives. Coordinate activities and develop good relationships with key vendors. Oversee all new marketing packaging updates review for the site. Assist in managing the performance and development of the Plant QA Department with respect to skills, objectives, etc. Developing and overseeing all new employee onboarding quality training and annual employee refresher training plans. Develop initiatives to improve plant performance against Primo Brands quality measures and ensure plant compliance with company and regulatory standards. Act as a key player in reducing waste and scrap within the site and contribute to the company’s continuous improvement objectives. Oversee sites pest sighting and control program. Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (FDA, IBWA, EPA, etc.). Qualifications: Bachelor’s degree in chemistry or biological sciences. Masters preferred. Other technical degrees may be considered. Must have prior QA management experience (5-8 years) within food and beverage. Must have experience with microbiology laboratory management. Must have manufacturing line inspection experience. Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design. Chemical Handling and hot CIP (clean in place) background a plus. PCQI Certification is highly preferred. Strong analytical and problem-solving skills using 5Y/Fishbone root cause analysis. Candidate must have sound administrative and computer skills. Candidate must have sound knowledge of Microsoft Office, SAP, VelocityEHS, and data management a plus. Candidate must be self-directed, aggressive, and possess the maturity commensurate with being an effective manager. If you're ready to embark on an exciting journey with Primo Brands, apply now! Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process. Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.