Certificate Technician

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We have an exciting career opportunity for a Certificate Technician.The Certificate Technician provides centralized support across Southern California, managing the processing of certificates of insurance and policy endorsements for a diverse portfolio of clients. This role requires strong attention to detail, the ability to balance client requests with internal priorities, and the flexibility to adapt to changing timelines and shifting demands. Keenan, now a part of Gallagher, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. How you'll make an impact Support the service team and our clients with requests for certificates of insurance, endorsements, contract reviews, etc. Review and analyze insurance requirements in contracts against coverage. Identify and communicate compliance gaps Accurately process certificates of insurance to include contract and coverage review as needed Manage the annual certificate renewal process Provide Auto proof of coverage Review coverage endorsements Process property endorsements Occasionally attend meetings, as needed Develop and maintain client relationships Be accessible for phone inquiries Actively engage in learning by studying insurance industry trends and seeking out self-directed learning to increase About You Required: High school diploma and 1 year experience required. Working knowledge of Microsoft Windows applications and Microsoft Office. Thorough knowledge of office procedures. Minimum of one (1) year administrative and/or insurance experience. Active Property & Casualty License preferred (if not licensed, must secure within 90 days from date of hire). Excellent written and verbal communication skills. Must be organized and detail oriented. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Support the service team and our clients with requests for certificates of insurance, endorsements, contract reviews, etc. Review and analyze insurance requirements in contracts against coverage. Identify and communicate compliance gaps Accurately process certificates of insurance to include contract and coverage review as needed Manage the annual certificate renewal process Provide Auto proof of coverage Review coverage endorsements Process property endorsements Occasionally attend meetings, as needed Develop and maintain client relationships Be accessible for phone inquiries Actively engage in learning by studying insurance industry trends and seeking out self-directed learning to increase Required: High school diploma and 1 year experience required. Working knowledge of Microsoft Windows applications and Microsoft Office. Thorough knowledge of office procedures. Minimum of one (1) year administrative and/or insurance experience. Active Property & Casualty License preferred (if not licensed, must secure within 90 days from date of hire). Excellent written and verbal communication skills. Must be organized and detail oriented.