Associate Database Administrator

Accountabilities

• Provide 24/7 operational support for SQL Server database environments, ensuring high availability and minimal service disruption across global systems.
• Install, configure, patch, and maintain SQL Server databases, including backup, restore, security management, and performance optimization.
• Monitor database performance using standard tools, identify bottlenecks, and resolve complex technical incidents and recurring issues.
• Serve as an escalation point for critical database-related problems, coordinating with development, infrastructure, and cross-functional teams.
• Perform root cause analysis (RCA) on production incidents and implement preventive measures to improve system stability.
• Document technical procedures, troubleshooting steps, and solutions, and contribute to internal knowledge base development.
• Support high-availability architectures including clustering, AlwaysOn configurations, and cloud or hybrid database environments.
• Mentor junior team members and support continuous improvement of operational processes and support practices.

Requirements

• 1–3 years of experience in database administration or production support, with strong exposure to Microsoft SQL Server environments.
• Hands-on experience with SQL Server installation, configuration, patching, backup/restore, and database security management.
• Strong knowledge of T-SQL and preferably scripting skills using PowerShell or equivalent automation tools.
• Understanding of high availability solutions such as AlwaysOn, clustering, and enterprise-grade database architectures.
• Familiarity with Windows Server environments, Active Directory, and virtualization/cloud platforms such as Azure.
• Experience using monitoring and troubleshooting tools for system and application performance analysis.
• Strong analytical and problem-solving skills with the ability to manage multiple concurrent incidents effectively.
• Excellent communication skills and ability to collaborate with global teams in a 24/7 support environment.
• Microsoft SQL Server certification is a plus.

Benefits

• Competitive compensation package aligned with experience and market standards.
• Hybrid work model with flexibility based on operational requirements.
• Opportunity to work in a global, enterprise-scale technology environment.
• Strong learning culture with exposure to advanced database and cloud technologies.
• Career development opportunities within a stable, long-term software organization.
• Supportive and collaborative team culture with mentorship and skill development opportunities.
• Employee-friendly policies focused on work-life balance and professional growth.

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