Facility Management Support Specialist

Responsibilities:

• Attend client sites to perform preventative inspections, troubleshoot issues, and complete minor repairs within scope
• Conduct routine site walkthroughs to identify health, safety, operational, and workplace experience opportunities
• Respond to service requests and stabilize minor issues while on site
• Work with a centralized dispatch and operations team to prioritize and complete work orders efficiently
• Coordinate with vendors, landlords, and third-party service providers to ensure timely resolution of escalated issues
• Track and update work orders through a mobile CMMS platform, ensuring accurate and timely reporting
• Support inventory checks and light restocking of site consumables

Client & Regional Support (Growth Focus):

• Develop and maintain positive relationships with client stakeholders
• Participate in client meetings and communicate updates on facilities performance and site conditions
• Provide updates on property profiles, emergency preparedness plans, inspections, audits, and work order progress
• Assist in preparing reports, presentations, and materials for client and internal meetings
• Support regional coordination of multiple sites, helping ensure consistent service delivery

Projects & Continuous Improvement:

• Assist in preparing quotes and recommendations for minor projects or corrective actions
• Support site-level implementation of approved work and improvements
• Identify recurring issues and provide recommendations to improve operations and reduce risk
• Contribute to standardizing processes and improving service delivery across the portfolio

Quality, Compliance & Systems:

• Perform periodic facility inspections and audits to ensure quality and compliance
• Ensure all activities align with company procedures and applicable local, provincial, and federal regulations
• Utilize mobile field systems, work order platforms, and reporting tools to manage daily activities

WHO ARE WE LOOKING FOR?

• 2–5+ years of experience in facilities support, building operations, or similar role
• Strong hands-on capability with minor repairs and general maintenance tasks (non-certified scope)
• Ability to resolve issues independently while knowing when to escalate
• Experience working across multiple sites or building types is an asset
• Strong communication skills and confidence interacting with clients and stakeholders
• Interest in developing leadership, coordination, and client management skills
• Experience with CMMS/work order systems and mobile field tools preferred
• Ability to obtain security clearance (where required)
• Positive, accountable, and collaborative attitude

WHAT’S IN IT FOR YOU?

This role is designed to:

• Build future regional leads and account support roles
• Strengthen client-facing capability in the field
• Support consistent multi-site delivery and reporting
• Create a scalable bench for growth across the portfolio

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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