Calibration Laboratory Compliance Lead

The Calibration Laboratory Compliance Lead is responsible for maintaining ISO 17025 accreditation and ensuring the laboratory consistently delivers accurate, reliable, and audit-compliant metering outcomes. It supports engineering and operational objectives by overseeing laboratory systems, testing, and calibration activities, while driving continuous improvement and ensuring ongoing compliance with IANZ requirements.

Key Accountabilities

• Maintain ISO 17025 accreditation, including preparation for IANZ assessments and ensuring ongoing compliance
• Manage audit findings and corrective actions through to resolution, while driving continuous improvement
• Perform refurbishment, calibration, and testing of metering devices, ensuring results are accurate, traceable, and audit-compliant
• Maintain laboratory equipment to IANZ standards and improve testing processes and protocols as required
• Diagnose faults in metering assets, document findings, and partner with Engineering to assess new metering technologies
• Participate in proficiency testing programmes to demonstrate laboratory competency
• Support Key Technical Personnel (KTP) coverage and capability

• Formal qualification in Engineering (or equivalent practical experience) with an Electrical qualification
• Experience working in a calibration laboratory or similar technical environment, including hands-on calibration testing of electrical devices and the application of quality standards
• Strong verbal communication abilities, with the capacity to explain technical issues clearly
• Practical knowledge and/or training in Measurement Uncertainty
• Display strong understanding of EIPC (Meter Test Houses), electrical safety standards & testing practices
• Ability to build strong internal and external relationships, contributing to a positive and collaborative team environment
• Understanding of ISO 17025 requirements for Calibration Laboratories, experience applying those requirements and/or as an IANZ Authorised Representative is advantageous.

This role is based in our Penrose office with a requirement to work on-site five days per week.

Key Stakeholders:

• Calibration Laboratory team
• Engineering team
• Supply Chain team    
• Group Operations teams
• IANZ (International Accreditation New Zealand)
• External customers