Process Associate

Roles & Responsibilities :

Candidates with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns.

Adaptive to the project environment & execute the tasks independently.

Quick learner with the ability to handle calls independently

Willingness to work with flexible week-off with Shift timings covering 24/7.

The associates deployed as a part of this engagement must be equipped to provide support in English & Hindi

proficiency: Excellent verbal and written communication skill both in Hindi & English

Excellent verbal communication skill Any other Indian regional language knowledge would be an added advantage

Basic Knowledge in MS Excel and analytical skills

Educational qualification:

Any graduate degree

Experience :

min 2 years’ experience preferably with calling environment

Mandatory/requires Skills :

Preferred Skills :