Machine Learning Product Manager - (f/m/x) - remote

We're looking for a Machine Learning Product Manager to lead the strategy and execution of refurbed’s intelligent decision-making capabilities. Working closely with Data Science, Engineering, Growth, Commercial, and Marketplace teams, you'll turn complex business challenges into scalable, ML-powered product solutions.

This is a strategic and technical role where you'll define how intelligent systems make decisions, balance automation with human oversight, and drive measurable business impact through data-driven optimization and experimentation.

WHO YOU ARE:

• 5+ years of product management experience, with a few years in ML, AI or algorithmic decisioning.
• Strong ability to work with Data Science and Engineering teams on ML-powered products, including translating business problems into model objectives, product requirements, and measurable outcomes.
• Experience with marketplace dynamics, pricing systems, recommendation systems, ad tech, ranking is a strong plus.
• Excellent analytical skills and a strong understanding of experimentation
• Ability to reason through complex commercial trade-offs
• Strong technical fluency: you do not need to be a data scientist, but you should be comfortable discussing data pipelines, model inputs and outputs, model evaluation, experimentation design, system constraints, and technical trade-offs.
• Experience working with ambiguous, cross-functional, and highly strategic product areas where the right solution is not obvious from the start.
• Strong stakeholder management skills, with the ability to align teams that may have different goals, incentives, and operating rhythms.
• A structured, outcome-oriented approach to product discovery and delivery.
• Excellent communication skills and the ability to make complex systems understandable, actionable, and inspiring.
• Passion for sustainability, marketplaces, AI, and building intelligent systems that create real-world business impact.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

• Own the product vision, strategy, and roadmap for refurbed’s AI-powered steering capabilities
• Translate the company and product vision into clear product problems, business requirements, decision domains, user stories, and measurable success criteria.
• Partner closely with Data Science, Engineering, Analytics, Commercial teams and Leadership teams to define how ML models and decisioning systems should support marketplace growth.
• Identify and prioritize the most valuable use cases for intelligent steering
• Work with Data Science and Engineering to define the data inputs, model requirements, experimentation approach, monitoring needs, and feedback loops required to make decisioning reliable and scalable.
• Lead discovery into current commercial workflows, pain points, and decision logic across various systems.
• Design product mechanisms for human-in-the-loop control
• Use experimentation to validate recommendations and de-risk automation before scaling.
• Define and track product KPIs and model-impact metrics, ensuring that ML-driven decisions translate into real business outcomes.
• Communicate complex ML, data, and optimization concepts clearly to both technical and non-technical stakeholders.