Entertainment

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location: Holiday Inn Resort FWB

Pay Type:HourlyPay starting at (based on experience):32.00 USD

As an Entertainer, you are responsible for the organization and delivery of the daytime and evening entertainment programs suited to all hotel guests, providing them with a memorable experience. In this role, you can make a direct impact on your guests by helping them learn new skills while having a lot of fun.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Maintain a clean, safe, and fun environment by following established security procedures and being always aware of surroundings.
• Organize, run, and actively take part in the daytime and evening programs and entertainment.
• Host a variety of games, movies, and a range of fun & exciting events as well as communicating with your guests daily.
• On rainy days, you will need to organize indoor activities including craft projects, exercises, movies, and games.
• Deliver a varied and stimulating program to entertain children with games or other activities.
• Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.
• Assess and improve the entertainment programs on offer by obtaining guest feedback and making use of available resources.
• Project a positive, friendly, and caring attitude always while interacting with all guests.
• Check that all toys and other objects are clean and safe.
• Stay current on developments within the hotel by reviewing communications to each shift.
• Show initiative in job performance by anticipating the needs of guests and team members.
• Follow all company’s policies, procedures, and meet standards.
• Perform any other duties as assigned by management.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of customer service experience required, hospitality industry preferred.
• Current CPR/AED certification required.
• Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
• Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
• Knowledge of reservation and POS systems.
• Ability to work with computers and good knowledge of operating software preferred.
• Must be able to multi-task and be detail-oriented.
• Must be a team player.
• Ability to work independently with minimal supervision in a high degree of autonomy.

  Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.