Logistics & Operations Lead

Own the operation. Lead the team. Deliver great customer outcomes.

At ETEL, we’re committed to delivering reliable, high-quality solutions for our customers — and strong operational performance is critical to how we deliver that experience.

We’re looking for a Logistics & Operations Lead to lead our Melbourne-based distribution and service function. You’ll play a key role in driving performance, aligning delivery with customer expectations, and building a high-performing team.

About the role

As Logistics & Operations Lead, you’ll be accountable for leading day-to-day distribution, warehouse, and service operations across Victoria.

You’ll balance operational delivery with people leadership — driving consistency, improving processes, and ensuring a strong customer experience across the region.

What you’ll be doing

• Leading warehouse and dispatch operations to ensure efficient delivery outcomes
• Monitoring and driving performance against KPIs
• Ensuring effective materials handling, storage, and distribution processes
• Overseeing site maintenance, equipment, and compliance
• Leading, coaching, and developing team capability
• Partnering with internal teams to align operational and customer requirements
• Driving continuous improvement across processes and performance

What you’ll bring

• Experience leading operations in a logistics, warehouse, or industrial environment
• Strong hands-on leadership capability and ability to manage day-to-day challenges
• Warehouse/high-racking experience
• Forklift or reach licence
• Experience with ERP/MRP systems
• A solutions-focused mindset with a focus on improving performance
• Confidence operating in a standalone or remote site environment
• Commitment to health, safety, and operational excellence

Why ETEL

At ETEL, you’ll be part of a collaborative, performance-focused environment where continuous improvement is valued.

This is an opportunity to own a core operational function, influence outcomes, and contribute to delivering a consistent, high-quality customer experience.

We value diversity of thought and background and are committed to creating a workplace where everyone feels supported and able to succeed.

Ready to lead operations and make an impact in Victoria? Apply now.