Senior Analyst, Customer Compliance & Fraud

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Customer Compliance & Fraud

Overview

• Demonstrated ability to communicate and interact cooperatively in a team environment.
• Demonstrated initiative in developing relationships with internal partners across compliance areas and curiosity to navigate the organization to find internal resources.
• Ability to deliver data mining analysis with a huge amount of data. Ability to identify behavior patterns, business opportunities and track progress of the different action plans that we will put in place to tackle these opportunities.

Role

• Build and execute monitoring processes to assess adherence to compliance, regulatory and Fraud Prevention requirements;
• Review and/or analyze customer regulatory, compliance and Fraud Prevention data to identify potential deficiencies;
• Support customer meetings and make recommendations to mitigate their risks and maintain the integrity of the payment system;
• Investigates and escalates potential risks to prevent and eliminate customer non-compliance activities that may lead to financial loss and regulatory concerns;

All About You

• Understand Mastercard and business landscape to identify trends and synthesizes key findings to communicate with team;
• Approaches work situations with intellectual curiosity regularly sharing ideas for process modifications/ improvements.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

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Abide by Mastercard’s security policies and practices;

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Ensure the confidentiality and integrity of the information being accessed;

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Report any suspected information security violation or breach, and

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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.