NDT General Manager

NDT General Manager                                    

TWI Inspection Qualification Services

Location: Middlesbrough

Contract: Permanent

Hours: Full time

Job Profile: Section Manager

Salary/annum: Min £60,500 - Max £96,600

Reference number: JR100868

Closing Date: 04 August 2026

Security requirements: Applicant will require UK Security Clearance for this role

Note: Applicants might receive offers and undergo interviews before the deadline, although the position will remain available for at least seven days. We recommend submitting your application for this role as soon as you can during the recruitment process, prior to the closing date.

Description of role:

TWI are seeking to appoint an experienced General Manager to lead a newly established Inspection Qualification Services business unit based in TWI Middlesbrough, UK.

The successful candidate will be responsible for leading a small, specialised team delivering independent and impartial qualification of non-destructive testing (NDT) procedures, personnel and equipment in critical safety sectors, including nuclear and defence. All activities will be delivered in accordance with ISO 17020 requirements.

This is a leadership role focused on establishing and growing the business unit, ensuring technical credibility, maintaining compliance and developing a strong pipeline of work. The role requires a combination of management capability, NDT technical knowledge and experience operating within highly regulated industries.

To be successful, you will be able to: 

• Provide leadership and direction to a small, specialist technical team delivering inspection qualification activities.
• Ensure all work is conducted impartially and independently, in line with ISO 17020 requirements.
• Balance technical understanding with effective business and operational management.
• Communicate effectively with customers, regulators and internal stakeholders.
• Develop and grow the business through engagement with industry and identification of new opportunities.
• Operate effectively in a fast paced environment with competing priorities

Key Accountabilities:

• Lead and manage the inspection qualification services business unit, ensuring delivery of safe, high-quality and compliant services.
• Ensure all activities are conducted in accordance with ISO 17020, maintaining independence, impartiality, and technical integrity.
• Manage and develop technical staff in line with TWI values and organisational requirements.
• Work with TWI QHSE to establish, implement and maintain the management system and support accreditation activities.
• Maintain ISO 17020 accreditation, including engagement with auditors and timely resolution of non-conformances.
• Review incoming work to ensure capability and capacity to meet customer requirements.
• Monitor delivery to ensure work is conducted safely, effectively and to the required quality standards.
• Ensure facilities, equipment and working environments are suitable for qualification activities.
• Proactively develop a pipeline of new business, engaging with potential customers, colleagues in other business units and the business development function.
• Remain flexible to the needs of the business, supporting the team to deliver work in times of high demand.

For further details, please follow the Job Description link below:

https://www.twi-global.com/pdfs/careers/JR100868-NDT-General-Manager-Job-Description.pdf
 

Travel:

This position will require travel on a short-term basis within the UK and overseas according to the demand of client interactions.  This role can be offered as a hybrid role with three days working in the office/customer sites and the remainder working at home.

About us:

TWI Ltd is a world expert in engineering, materials and joining technologies with significant property assets. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.

We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.

If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.

Diversity statement:

TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential.  We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.

Inclusion:

We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.

Disability Confident Scheme:

We are pleased to confirm that we have achieved the first stage accreditation, which means we are a ‘Disability Confident Employer’. This is a government-supported scheme that supports organisations like TWI to make the most of the talents that people with disability can bring to our workplace.  The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.

Why work for TWI?

We offer a competitive salary, share-in-success bonus scheme, generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary), holiday (20 days + 5 Corporate days + 8 bank holiday’s), private health and dental cover, career development and training, onsite employee restaurant, onsite gym, day nursery available for companies on Granta Park (Cambridge) site (subject to availability), onsite parking and more.

We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies including hybrid working, flexible working, enhanced maternity pay and paid parental leave.

TWI Values:

Our six values provide a point of reference for the way we expect our people to operate and behave.

• Inclusion: Valuing the contribution from every individual, creating value for our customers
• Teamwork: Building effective working relationships, we accomplish more together
• Adaptability: Engaging positively with change to meet the needs of the business
• Taking Responsibility: Achieving our objectives and personal development
• Innovation & Expertise: Championing new ideas and sharing knowledge to solve industry problems
• Customer Focus: Building trusting relationships with our customers