Associate Manager, Customer and Distributor Marketing

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

ABOUT THE ROLE

Join a high-impact, customer-facing marketing team driving growth across SC Johnson Professional’s diverse portfolio, including Skin Care, Industrial, Floor/Surface solutions, and trusted consumer brands like Raid®, Glade®, OFF!®, Windex®, and Ziploc® in “away-from-home” B2B channels. In this role, you’ll partner closely with customers and distributors to deliver insight-driven marketing strategies that accelerate performance across a complex network of direct and indirect channels. This is an opportunity to leverage your experience in customer marketing, product marketing, and/or sales support to influence how iconic brands connect with institutional, industrial, and commercial users while contributing to meaningful, measurable business growth.

KEY RESPONSIBILITIES

• Create sales tools, marketing materials, merchandising solutions, digital presence, trade shows, print collateral, newsletters, advertising, promotions, special events and other ad hoc opportunities for key customers / distributors.

• Build routines that drive customer / distributor value to showcase the value of partnering with SC Johnson Professional by focusing on key metrics, post program reviews, and success of new products, etc.   

• Support national, regional, and distributor trade shows in the form of booth displays, banners, literature, samples and more

• Manage & ensure product information is up to date across Product Information Management (PIM) systems, websites, sales and customer materials.

• Ensure proper stocking strategy is adhered to by working with sales to forecast product sales and create strategies for overstocked, underselling products

• Partner with North American Consumer Brands (NACB) on implementing New Product Innovation within the distribution system including new item set up.     

• Support customer product item setup process by gathering product content/specs, digital images, eContent and etc. to ensure SCJP items are setup correctly in the customer’s systems

• Support Sales and Customer Marketing by managing distributor requests for sales and marketing assets across multiple channels and including ecommerce

• Support New Item Product Lifecycle by proactively monitoring availability of images, maintaining communications with agencies on timing of images and enforcing image deadlines with such agencies 

• Work within a team managing assets and content used within the SC Johnson Professional website while implementing timely content to engage customers

• Provide project and analytic support for distributor growth initiatives and other investments 

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree in Marketing, Business or related field

• 5+ years of work experience in marketing and/or sales

• Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment

PREFERRED EXPERIENCES AND SKILLS

• Microsoft Office + Teams + Sharepoint

• Experience with B2B Marketing and Partnership with Sales

• Knowledge and capabilities with SAP, IDM or GDSN networks and Salsify

• Consistent and proven track record of delivering objectives in a timely manner and communicate any timing delays or project risks to relevant stakeholders

• Strong project management and organizational skills with the ability to manage multiple projects and priorities at once

• Approach situations and processes with curiosity and open mindedness while applying new learning

• Ability to expertly handle multiple projects and priorities working with various internal and external partners and organizational levels.

• Experience understanding, setting & refining processes within a marketing organization

JOB REQUIREMENTS

• Full-time position, regular business hours, Monday-Friday

• This role is located at the SC Johnson Professional Corporate Office in Charlotte, NC

• Remote work available once a week after 90-day onboarding period

• Domestic relocation is not available for this role

• Travel up to 10%

Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment and the position remains at-will.

Inclusion & Diversity

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.