Senior Learning Consultant, ONSITE - Charleston, SC

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

We are looking for a Senior Learning Consultant (dedicated) to work with large institutions from multiple markets including K12, Higher Ed, Business & Government, etc. as part of our Learning Services Dedicated Consulting team. Senior Learning Consultants will deepen and elevate client use of Instructure products to meet organization-specific initiatives and pedagogical goals across their institution by offering project management, change leadership, customized consultation, resource development, pedagogical expertise, and hands-on targeted coaching. With an aim to lead positive change, increase product adoption, enhance learner engagement, and drive organization-specific initiatives, the team tailors both content and the customer experience to support institutions.

A successful Senior Learning Consultant (dedicated) will confidently build and maintain relationships with key stakeholders to be able to understand and prioritize their needs with the goal of providing exceptional value and a positive experience.

WHAT YOU WILL BE DOING

• Collaborate with key stakeholders to create and execute effective and detailed communication, training, and engagement plans.
• Provide change leadership with the Instructure Success Model to support the implementation of the institution’s vision and goals for Instructure products.
• Use a data informed approach to access and analyze relevant data to track impact, align to client goals and share an analysis of challenges, with proposed targeted strategies.
• Mentor and motivate institution leaders, faculty, designers, and staff on all Instructure products, and inspire educators to achieve unparalleled success with these products.
• Listen to client needs and customize deliverables to client use cases, goals, and plans.
• (Activity designer)
• Plan, schedule, and conduct consulting sessions using appropriate tools and organizational skills. Help leaders make connections between product usage and instructional best practices for learners.
• Follow-up after consulting sessions to monitor progress and promote success.
• Collaborate with team members, Instructure employees, and customers to enhance Instructure product use across the organization.
• Demonstrate a willingness to tackle any task that supports the customer’s rollout of Instructure products, while also following internal procedures, Instructure security and privacy protocols, and institution policies.
• Travel to support the rollout of Instructure products as needed and appropriate.
• Understand the functions and structures of internal departments and key terms of the business, and adhere to expected business practices to identify areas where additional support, training, or consulting are needed.
• Use critical thinking and research to develop actionable insights and efficient solutions to problems of moderate scope.
• Build capacity within the organization to sustain their use after the consulting period is over.

HERE IS WHAT YOU WILL NEED TO KNOW/HAVE

• At least five years of Instructure product experience is required, more preferred, including making engaging Canvas courses that are responsive, accessible and inclusive of teaching and learning needs.
• At least one year of experience with other Instructure tools.
• At least one year in an educational leadership position overseeing a team who supports the use of a learning management system for pedagogical purposes, more preferred.
• Experience leading change, building strong relationships, and rolling out a technology platform to a large organization.
• At least one year of experience building effective professional development for educators.
• At least three years of teaching experience, including experience with a digital learning environment.
• Current knowledge of technology adoption strategies, professional development protocols, and educational technology best practices.
• Impeccable executive leadership presence and top notch verbal and written communication and interpersonal skills.
• Creative thinking, strong problem solving skills, and attention to detail. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to effectively prioritize and execute tasks in a high-pressure environment and be comfortable with ambiguity while maintaining a professional presence.
• Experience with delivering quality presentations in a professional environment.
• Ability to react to project adjustments and alterations promptly and efficiently.
• Bachelor’s Degree in Instructional Technology, or equivalent. Master’s Degree in Educational Leadership or Instructional Technology a plus.
• Willingness to travel to client sites may be required. Future assignments may require additional travel and extended onsite engagements in other locations.

APPLICATION PROCESS

OUR CONSULTANTS ENGAGE IN STRATEGIC CONVERSATIONS WITH EXECUTIVE-LEVEL STAKEHOLDERS BY PROVIDING RECOMMENDATIONS AND CREATING DELIVERABLES THAT SUPPORT SHORT AND LONG-TERM ADOPTION SUCCESS WITH INSTRUCTURE PRODUCTS. WE OFTEN WORK DIRECTLY WITH BUILDING-LEVEL LEADERS AND TEACHERS TO HELP MAKE MEANINGFUL CONNECTIONS BETWEEN PEDAGOGY AND OUR INSTRUCTURE PRODUCTS.

FOR THESE TASKS, WE WANT TO GET A BETTER SENSE OF HOW YOU WOULD TACKLE PERFORMING AS A SENIOR LEARNING CONSULTANT (DEDICATED) BY ASKING YOU TO COMPLETE THE FOLLOWING:

OPTIONAL: Letter(s) of recommendation

REQUIRED: Resume, Canvas Course, Screencast (cover letter optional)

• Resume - Submit your resume clearly detailing your Instructure product experience, education leadership experience, and experience leading and driving change.
• Cover Letter (Optional) - Include a personalized cover letter detailing how your experience and skills make you the best candidate for this role and share why you’d like to work for Instructure as a Senior Learning Consultant.
• Canvas Course - Create a (or repurpose an existing) Canvas course that you have designed. We love Canvas Commons, but for this task, please do not import Canvas course content created by others. We want to see your work shine! Simply send us the URL to your Canvas course, and we will be able to view the content.
• If it helps, consider the criteria in the Canvas Course Evaluation Checklist https://docs.google.com/document/d/1c6cv_95IT2MpYn2oy9HhNFnvJdODWsAqv3ovqtfSITc/template/preview when designing and organizing your course.
• The primary goal of this task is to see if you can model best instructional practices, organize ideas in Canvas and communicate effectively.
• The secondary goal is to gauge your instructional design, pedagogical and technical skills through a course in Canvas.
• If you don’t have access to Canvas, feel free to sign up for a free for teachers Canvas account https://www.instructure.com/canvas/try-canvas.
• (If Mastery Connect) Create a 3-5 minute instructional screencast about something an administrator or a teacher would create in Mastery Connect that you would like to highlight. Take us through beginner, intermediate, and advanced scenarios. Use this screencast to demonstrate the power of Mastery Connect to a reluctant user. This is not training, but an opportunity to inspire a stakeholder to use Mastery Connect. You are welcome to use a screencasting tool of your choice. Please send us the URL to your screencast.
• Screencast - Create a 3-5 minute instructional screencast demonstrating the progression of how a user would use a specific feature in Canvas or (applicable Instructure Product). Take us through beginner, intermediate, and advanced scenarios for using this feature of Canvas. Use this screencast to demonstrate the power of Canvas to a reluctant user. This is not training, but an opportunity to inspire someone to use Canvas. You are welcome to use a screencasting tool of your choice. Please send us the URL to your screencast.

***As a part of your application, please be sure to submit a public link to your screencast and a direct link to your Canvas course.

***This position is 5 days per week ONSITE with a specific client in the Charleston area. Please do not apply if you cannot meet these requirements.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
• Comprehensive wellness programs and mental health support
• Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
• The technology and tools you need to do your best work
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.