Principal Engineer, Salesforce Marketing Cloud Architect

REQUIREMENTS:

• Total experience 11+  years
• Strong experience in Salesforce Marketing Cloud Architecture, Data Design, Solution Design, and Technical Governance.
• Deep expertise in Email Studio, Mobile Studio, Automation Studio, Journey Builder, Web Studio / Cloud Pages, Administration, and SFMC developer toolkit.
• Hands-on experience in SSJS, API integrations, and SFMC solution integrations with surrounding enterprise systems.
• Strong experience in architectural design governance, solution scalability, compliance, maintainability, and integration readiness.
• Experience in defining and governing end-to-end SFMC technical architecture across enterprise environments.
• Strong understanding of stakeholder-driven solution design, translating business requirements into best-practice SFMC technical solutions.
• Experience in troubleshooting complex SFMC implementation issues and driving resolution.
• Experience leading and mentoring development teams in a technical capacity.
• Experience collaborating with Enterprise Architecture, Consumer Architecture, Sector IT, Product Owners, Business Analysts, and Marketing teams.
• Active SFMC certifications such as SFMC Admin, Email Specialist, SFMC Developer, or SFMC Consultant.
• Agile delivery experience.
• Strong communication, documentation, problem-solving, and stakeholder management skills.
• Bachelor’s degree in IT, Computer Science, MIS, Business, or equivalent.

RESPONSIBILITIES:

• Create SFMC architecture and solution designs leveraging deep expertise in Salesforce Marketing Cloud based on business use cases and requirements.
• Collaborate with Enterprise Architecture, Consumer Architecture, and content management teams.
• Define end-to-end SFMC solution architecture and integration with surrounding enterprise systems.
• Ensure scalability, compliance, maintainability, and integration readiness of SFMC solutions.
• Work with SFMC Business Analysts, Product Owners, Sector IT, and Marketing teams to convert requirements into best-practice SFMC technical designs.
• Work directly with stakeholders to design and govern highly usable, scalable, extensible, and maintainable Salesforce solutions.
• Solve ambiguous technical problems and simplify complex SFMC implementation challenges.
• Troubleshoot key implementation issues and drive successful resolution.
• Use deep SFMC business and technical knowledge to support estimation for major initiatives.
• Provide technical oversight to the development team (up to 5 resources) and ensure sound technical delivery.
• Design and implement complex SFMC solutions using Email Studio, Mobile Studio, Web Studio / Cloud Pages, Automation Studio, Journey Builder, and related capabilities.
• Implement integrations with other systems using SSJS and APIs.
• Contribute to SFMC CoE initiatives by creating reference architectures, common patterns, reusable assets, and data models.
• Evangelize and educate internal stakeholders on SFMC technology and platform capabilities.
• Drive continuous improvement in SFMC architecture, governance, and engineering best practices.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field