WPP SSC MY | Japanese and Mandarin Speaker | Senior Masterdata Analyst

Why we're hiring:

JOB PURPOSE :

The Senior Analyst – Master Data manages activities relating to master data maintenance and ensure all creation and changes are in accordance with the SOP, policy, regulations and internal controls requirements. He/She is responsible to regularly track and resolve outstanding issues and escalate to relevant parties as necessary.

What you'll be doing:

KEY RESPONSIBILITIES:

• Maintains (creates, amends, inactivates and/or deletes) the master data integrity in all ERP systems and/or banking systems or portals based on approved master data change requests received and in accordance with standard operating procedures (SOPs).
• Maintains proper change records on changes made, including generates reports for review and approval
• Liaise with internal and external stakeholders as and when necessary
• To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
• Ensure the ownership for all applicable internal controls related to MDM processes.
• Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
• Proactively identifies, proposes and implements continuous improvement initiatives in existing processes within the team
• Perform knowledge transfer with new joiner
• Works independently within guidelines and policies, and receives minimal guidance.
• Acts as a resource for colleagues with less experience and provides functional guidance.
• Assist in ad-hoc functions, assignments and related duties as and when required.

What you'll need:

QUALIFICATIONS & EXPERIENCE :
• A Bachelor Degree in IT or Finance or Business Administration or equivalent
• A minimum of 3 years of experience in Master Data or System Administration role or any relevant experience
• Experience in a shared service centre environment will be an advantage
• Experience in using ERP systems will be an advantage
• Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1
• Able to speak read and write in Mandarin

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

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