Communications & Engagement Specialist

The Company

Stream is on a mission to bring better financial wellbeing to frontline workers.

We partner with some of the world’s most famous employers, like Bupa, Burger King, Green King and the mighty NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.

Stream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity: This is an exciting opportunity for an ambitious and proactive communications professional to join a small but dynamic and fast-growing team. As our Communications and Engagement Specialist, you’ll play a key role in supporting the development and delivery of strategic communications and engagement plans that drive awareness and engagement around stream launches within organisations.

This role is ideal for someone who is eager to grow their career in communications and engagement, enjoys variety, and thrives in a fast-paced setting where no two days are the same.

Key Responsibilities

Supporting launch communications

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Assist with the coordination and delivery of pre-launch and launch communications to build awareness and drive engagement

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Help develop and maintain clear communications plans in collaboration with the wider team

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Support the delivery of manager webinars and other launch-related engagement activities

Client and stakeholder coordination

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Join client kick-off calls, project check-ins and internal handovers to support smooth delivery

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Work closely with internal teams and clients to gather, track and follow up on communications collateral

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Support positive client relationships by helping keep communications activities on track

Content and materials

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Support the creation and coordination of communications materials, including written copy, presentations and launch collateral

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Assist with organising and distributing materials across agreed channels

Tracking and continuous improvement

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Help monitor launch activity and engagement, flagging risks or opportunities to the team

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Participate in team discussions to identify solutions when engagement is below expectations and help deliver agreed actions

Collaboration and learning

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Take part in regular team meetings, project calls and workshops

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Learn best-practice approaches to communications, engagement and change within organisations

What experience might you have?

Essential Experience

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12 months experience in communications, internal communications, engagement, marketing, or a related role

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Experience supporting or coordinating communications projects or campaigns

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Exposure to working with multiple stakeholders (internal teams, managers, or clients)

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Experience drafting written communications (e.g. emails, intranet posts, presentations, briefing notes)

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Experience helping to organise events, webinars, or engagement activities

Desirable Experience

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Experience supporting change communications or organisational initiatives

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Experience working in a consultancy, agency, or fast-paced environment

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Familiarity with engagement metrics or reporting

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Experience working with senior stakeholders or managers

Working Policy: We operate a hybrid working policy with 3 days a week in-office expectation.

What will we do for you?

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25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs

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24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service

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Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments

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Sabbatical scheme

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Paid leave to volunteer

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Private Healthcare including comprehensive mental and physical healthcare

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Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth

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Season Ticket Loan

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Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.

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The best benefit of all, access to Stream!

At Stream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Stream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.