Sales Assistant Hydrista

Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become part of our Store

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Part time 24h, summer contract

Your responsibilities at waterdrop®

Be an Ambassador for our Brand, Values and Product

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Demonstrate our Retail Core Values of: Always Keep Growing, Together We

Win, Be The Consumer, Bring High Energy, Find A Way.

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Provide excellent customer service and surpass customer expectations at every

opportunity. Assist customers to match their buying needs.

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Identify customer needs and answer product related questions. Be able to respond to

queries on product prices, quality, features and benefits.

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Take every opportunity to capture customer data in order to expand our database

and customer loyalty.

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Resolve customer complaints promptly and successfully by investigating problems,

developing solutions and making appropriate recommendations to the management

team.

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Deliver product excellence by maximising product knowledge with relevant

recommendations through our 6 Drop Selling Ceremony.

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Attend and participate in store meetings and training sessions as required by your

manager.

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Ensure that good communication with your colleagues is maintained

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Have a positive attitude with the team and customers and be open to constructive

feedback that will help you develop and improve.

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Maintain brand standards on visual display and merchandising, cleanliness and

general housekeeping.

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Follow policies and procedures to maintain the security of stock, customer records

and cash handling.

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Ensure that time keeping attendance is in line with the company's policies and

procedures. Opening and closing the store as and when required.

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Be aware of Health & Safety requirements in the store.

What you bring to the table

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Be approachable and available to assist our customers with their shopping

experiences.

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Enthusiasm and commitment to always provide excellent customer service.

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Willing to adapt and take on new challenges.

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Strong selling skills.

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Always presents a professional image.

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Ability to multitask.

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The ability to maintain professionalism under all circumstances.

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Works effectively and efficiently alone and in the team.

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Prepared to go the extra mile when needed.

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Good interpersonal and communication skills.

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Demonstrate retail sales experience in a customer focused environment

What we offer you

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An ambitious and international team with whom fun is by no means neglected.

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Individual development opportunities in one of the fastest growing e-commerce companies in Europe.

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Discount on-and offline on your waterdrop® purchases and many free merchandising items.

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Legendary team events and qualified training.

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Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.