Operations Coordinator (Junior Chief of Staff)

About Sophie Society

Sophie Society is a fast-growing, globally recognized Amazon PPC agency helping top brands scale on Amazon.

We’re fast-paced, we care about performance, and we expect people to take ownership.

About the Role

We’re looking for an Operations Coordinator to work closely with our COO and help keep the company running smoothly.

This is not a passive role. You’re not just sitting in meetings and taking notes — you’re making sure things actually move forward after those meetings.

You’ll be in the middle of everything: communication, projects, reporting, follow-ups. If something is slipping, you catch it. If something is unclear, you fix it.

The role is primarily in person however there can be some flexibility for hybrid or remote once up and running.

What You’ll Be Doing

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Preparing meetings so they’re structured and useful

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Capturing key points and making sure action items actually happen

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Supporting daily and weekly reporting (including EOD summaries)

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Keeping Slack organized and helping prioritize what matters

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Maintaining docs, SOPs, and internal structure (Notion, Google Docs)

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Tracking projects so deadlines don’t drift

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Supporting hiring and admin coordination when needed

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Onboarding / Offboarding and tracking probations of new staff

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Account transitions

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Helping with online and live events

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Meeting coordination

What We’re Looking For

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Strong English communication

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You’re highly organized and detail-oriented

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Available during afternoons to evenings (Euro / US hours) if needed

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You follow through — if you say you’ll do something, it gets done

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You’re comfortable juggling multiple things without dropping the ball

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You communicate clearly and don’t overcomplicate things

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You’re comfortable with tools like Slack, Notion, and Google Suite

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You’re based in Chiang Mai (or willing to relocate)

Nice to Have

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Experience in operations, coordination, or project support

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Agency, startup, or e-commerce exposure

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Familiarity with AI tools, specifically Claude & Cowork

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Any coding experience or working with developers is nice to have but not essential

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Amazon / Ecommerce experience

--- Chiang Mai, Thailand (on-site preferred) Full-time (40 hrs/week) Salary: 30,000 - 50,000 Baht per month (based on experience)