Business Analyst

🚛 About Qargo

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and includes built-in AI that automates lengthy manual tasks.

Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.

We’re looking for a Business Analyst to join our team in Ghent .

If you’re looking to work in an international company in a role that offers autonomy, ownership, and impact, this one’s for you!

💼 About the Role

As a Business Analyst , you’ll play a crucial role in delivering successful customer projects while maintaining Qargo’s high standards of customer service and teamwork.

You’ll analyse customer workflows, translate them into system configurations, and act as a bridge between our customers and technical teams.

Over time, you’ll have the chance to specialise in a functional domain that interests you, whether that’s transport operations, finance, or process automation.

🔑 Key Responsibilities

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Dive deep into the customer’s business to understand their workflows, goals, and constraints

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Translate business requirements into optimal system configurations within the Qargo TMS

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Support with data mappings and transformations , ensuring system integrations run smoothly

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Collaborate with technical teams to ensure solutions meet both business and functional needs

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Manage administrative and project tasks with precision and punctuality

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Maintain strong relationships with customers and internal stakeholders, ensuring high satisfaction

✅ Skills & Experience

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A genuine interest in transportation, logistics, or workflow automation

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Background in fintech, accounting, or operations is a plus

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Fluent in English and French

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Strong technical aptitude and ability to navigate complex software systems

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Proficient in Excel ; basic scripting or SQL knowledge is a plus

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Excellent communication skills and customer-oriented mindset

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Adaptable, organised, and comfortable in a fast-paced scale-up environment

🤝 What We Offer

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A competitive salary package with great benefits

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A role with real ownership, responsibility, and measurable impact

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The opportunity to grow and shape your career as Qargo scales across Europe

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Flexible hours and hybrid working options

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A collaborative, international, and mission-driven team