Sales Consultant

Role Purpose

As a Sales Consultant at Leroy Merlin, you’ll be the face of our store, helping customers discover products and solutions that t their needs while creating a positive and welcoming shopping experience. You will be instrumental in driving sales, delivering outstanding customer service, and enhancing customer loyalty.

Key Responsibilities

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Be the face of Leroy Merlin in-store, engaging directly with customers

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Help customers identify products and solutions that fit their needs

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Create a positive, welcoming, and helpful shopping experience

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Drive in-store sales through effective product knowledge and customer interaction

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Deliver excellent customer service at all times

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Build and maintain strong customer relationships

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Contribute to customer satisfaction and long-term loyalty

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Support the overall performance and success of the store

Qualification and Experience

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Be the in-store representative of Leroy Merlin, engaging directly with customers

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Assist customers in identifying suitable products and solutions based on their needs

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Deliver a welcoming, positive, and helpful shopping experience at all times

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Drive in-store sales through strong product knowledge and effective customer interaction

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Provide consistently excellent customer service

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Build and maintain strong, long term customer relationships

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Contribute to customer satisfaction, loyalty, and repeat business

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Support overall store performance and achievement of sales targets

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Work flexibly, including evenings and weekends as required

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Operate POS systems and basic computer applications efficiently

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Maintain physical capability to stand, walk for extended periods, and lift/move stock when necessary