University Security Site Supervisor - Hamilton

We’re looking for an experienced Security Site Supervisor to take full operational ownership of security service delivery at a single, dedicated university campus in Hamilton . You’ll lead from the front, keep service standards high, and build strong relationships with both your team and the client.

This is a Monday - Friday role, working evening shifts - 4pm-12am (midnight), 40 hours per week.

Responsibilities

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Own the day-to-day delivery of security services, ensuring all shifts are covered and compliant

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Act as the escalation point for incidents, emergencies, and emerging risks

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Be the primary point of contact for the client and contribute to regular site meetings

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Set clear expectations and drive service improvements

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Lead, coach and develop security staff across the site

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Manage performance, attendance, wellbeing and team culture in line with policy

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Work with Operations Coordinators to deliver effective rosters and leave planning

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Ensure COA, site training and inductions are current and consistently reinforced

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Maintain adherence to SOPs and site procedures through visible leadership

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Oversee incident response, reporting and investigations

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Implement corrective actions in partnership with the client

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Promote a strong H&S culture and continuous improvement on site

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Additional duties may include: Patrolling, lock-up/un-lock, egress checks, CCTV monitoring, and other operational tasks.

About you

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Proven leadership experience in security or similar operational environments

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Strong written and verbal communication, including clear reporting

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Calm under pressure with the ability to manage competing priorities

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A Current Green Certificate of Approval (COA) or the ability to obtain one

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Experience managing a complex site with multiple stakeholders

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Confident, professional client-facing leadership experience

What We Offer

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Competitive pay, paid weekly.

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Guaranteed hours with consistent shifts.

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On‑the‑job training and development opportunities.

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Supportive team environment with clear career pathways.

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Employee benefits including discounts, recognition programmes, and well-being support.

If you’re ready to lead a team, lift standards, and deliver an exceptional on-site service, we’d love to hear from you.