Urology Nevada: Front Desk

Pay: $18.00 - $22.00 per hour Job description: Job description THE MOST COMPREHENSIVE UROLOGY PRACTICE IN NORTHERN NEVADA With two state-of-the-art offices, Urology Nevada is the most comprehensive practice of urologists in the silver state. We are adding to our team and hiring a Check-in/Check-out Associate for our front desk! Come be a part of our caring staff of professionals who take pride in everything that they do. If you love working in a fun and rewarding environment and are willing to go above and beyond to ensure that our patient experience is world class... look no further. THE POSITION: Front Desk Associate – Check-in/Check-out · Greets every patient with a smile and takes ownership of all patients’ needs at the front desk. · Checks in and checks out patients via the practice management system and schedules new appointments as directed by the provider. · Assist patients with the completion of all needed documents, insurance card collection, insurance updates, payments, onboarding, and general questions and accurately updates the patient chart with info when needed. · Works closely with the billing department to ensure accuracy with co-pays, deductibles, and any other related charges and ensures proper collection of charges at time of visit. · Assists in contacting patients who are due for follow-up visits. · Assist patients with their online portal registration and questions. · Responsible for maintaining a clean and tidy lobby and check out area. · Responsible for maintaining accurate cash handling, cash collection and end of day reconciliations. · Complies with all HIPAA and OSHA policy. · Assist patients with additional services needed at time of check out such as FMLA requests, questions, directives, etc.... · Works closely with Medical Assistants in clinic to ensure all patient needs are addressed in a timely manner. · Assists with additional business projects and departments when collaboration is needed. · Other assorted medical front office duties including assistance of check in process when needed. QUALIFICATIONS & REQUIREMENTS: · Minimum of a High School Diploma or equivalent and experience in a health care front desk environment is a plus. · Must demonstrate consistent professional conduct and meticulous attention to detail. · Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals. · Critical thinking skills and a positive attitude essential. · Travel to any of the Urology Nevada locations may be necessary upon request. We offer competitive salary and a comprehensive benefits package for full time employees including profit sharing, pension, and paid time off. This position requires successful completion of a pre-employment background check, to be conducted following a conditional offer of employment. Urology Nevada Supports Workforce Diversity. Qualified Women, Minorities and Individuals with Disabilities are Encouraged to Apply. Urology Nevada maintains a drug-free workplace. Job Type: Full-time Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance Work Location: In person

Compensation

The base pay range for this role is $18 – $22 per hour.