Live-In Coordinator

LIVE IN COORDINATOR

From 3 days per Week + On Call Duties

Location: Office based - Eastleigh

At Guardian Angel Carers, we do things differently. We believe outstanding care starts with outstanding people, and we are looking for a passionate, organised and compassionate Live-In coordinator to join our growing team.

Why Join Guardian Angel Carers?

We are proud of our strong values-led culture and are looking for someone who truly lives and breathes compassionate, professional and person-centred care.

This is a fantastic opportunity for someone looking to develop their leadership, organisational and operational skills while continuing to remain involved in care delivery.

About the Role

The Live-In Coordinator will play a key role in supporting the quality of our Live-In Care service. The position will be a combination of office-based responsibilities and continuing visiting care delivery in the field.

You will work closely with the Care Coordinator, Supervisor and Registered Manager while building meaningful relationships with clients, families and Live-In healthcare Assistants.

Key responsibilities will include

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Coordinating and managing Live-In Care schedules and placements

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Matching carers to clients and ensuring continuity of care where possible

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Supporting the onboarding, logistics and induction of new Live-In carers

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Conducting client reviews and maintaining regular communication with clients and their families

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Troubleshooting and resolving scheduling challenges and emergency cover requirements

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Organising spot checks and care reviews

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Participating in the on-call rota

Working Pattern: Fixed office days each week (anticipated 2–3 days per week, to be confirmed based on operational requirements). Remaining hours will include care delivery and client support in the community

Skills & Experience Required

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Excellent computer and administrative skills

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Strong organisational and scheduling abilities

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Ability to learn quickly and adapt to changing priorities

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Good problem-solving and troubleshooting skills

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Excellent communication and relationship-building skills

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Minimum NVQ Level 3 (or equivalent) OR a University Degree

What We Are Looking For?

We are looking for someone who is proactive, reliable, solutions-focused and passionate about delivering outstanding care and support to both clients and carers.

This role is intended as a personal development opportunity and could be an excellent stepping stone for anyone interested in progressing into a more senior operational role in the future.

If you are passionate about delivering exceptional care and supporting others to thrive, we would love to hear from you.

Join a company where quality care and people truly come first.

Call 02381 98 00 11 in our Recruitment Team for information or for an informal chat to answer your questions.