Telle Collector

Job Summary

We are seeking a motivated and customer-focused Teller Collector to join our team. The role involves receiving customer payments, processing cash and cheque transactions, maintaining accurate records, and providing a professional and efficient service. The ideal candidate will be trustworthy, numerate and comfortable working in a fast-paced environment.

Key Responsibilities

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Receive and process cheque and electronic payments from customers in line with company procedures.

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Issue official receipts and ensure correct accounting of daily takings.

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prepare banking deposits in accordance with internal controls.

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Handle customer enquiries related to payments, balances and basic account information, escalating complex issues to supervisors.

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Maintain accurate and organised payment records, logs and supporting documentation.

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Adhere to security and cash-handling policies to protect company assets and reduce risk.

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Support audit and reconciliation activities by providing required documentation and explanations.

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Assist with other front-of-house tasks as required, including directing customers and supporting colleagues during busy periods.

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Contribute to continuous improvement initiatives to enhance efficiency and customer experience.

Requirements

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Minimum secondary education; diploma or certificate in finance, business or related subject preferred.

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1–3 years’ UAE experience in cash handling, cashiering or teller role preferred.

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Strong numerical accuracy and attention to detail.

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Good communication skills and a customer-focused manner.

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Ability to work reliably, maintain confidentiality and follow strict cash-handling procedures.

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Proficient with basic computer systems and point-of-sale (POS) or banking software.

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Integrity, punctuality and a proactive attitude to problem solving.