HR Generalist

North West Rubber Ltd., was founded in 1968 in Pitt Meadows, British Columbia, Canada. For over 50 years, North West Rubber has been a leading manufacturer of recycled rubber flooring solutions throughout North America and globally. Now present in over 50 countries, NWR has expanded its manufacturing and sales and marketing leadership across multiple industry sectors including Ice Rink, Sports Complex, Recreational Farming, Playground, Industrial, Trailer, Home Fitness, Truck & Trailer, Equine, Beef and Dairy.

Today, North West Rubber is one of the largest rubber mat manufacturers in the world. We own and operate manufacturing facilities in Canada (British Columbia, Ontario, & Quebec), in the USA (Texas), and in China.

We are actively looking for an HR Generalist to provide day-to-day human resources support across two locations in Brantford, Ontario. This position partners employees and leaders to support core HR processes including employee relations, recruitment, onboarding, performance management, policy interpretation, and compliance with Ontario employment legislation.

KEY RESPONSIBILITIES

Employee Relations & HR Support

• Provide guidance and support to employees and managers on HR policies, procedures, and workplace issues
• Support employee relations matters, including performance management, attendance, accommodation requests, and conflict resolution
• Assist with workplace investigations and documentation, escalating complex matters as appropriate
• Foster a positive employee experience aligned with company values Support in employee engagement and internal social programs

Recruitment & Onboarding

• Support full-cycle recruitment, including job postings, screening, interviews, and offer coordination for hourly positions
• Facilitate pre/onboarding activities to ensure a smooth and compliant new-hire experience
• Support offboarding processes, including exit interviews and termination documentation for all hourly positions

HR Administration & Compliance

• Maintain accurate employee records in the HRIS (Bamboo) and training (Percipio) and ensure that all paperwork is provided to payroll for processing.
• Ensure compliance with Ontario employment legislation (ESA, OHRC, WSIB)
• Support absence management by tracking days missed and issuing documentation as required

Performance & Talent Support

• Support performance review cycles and related documentation
• Conduct investigations and develop recommendations as necessary
• Assist managers with goal-setting and ongoing performance conversations, document performance improvement plans, and coaching conversations
• Contribute to learning, engagement, and development initiatives

Policy & Process Improvement

• Assist in developing, updating, and communicating HR policies and procedures
• Support HR projects and initiatives aimed at improving efficiency, culture, and compliance
• Contribute to continuous improvement of HR practices and employee experience Assist in completion of monthly metrics

QUALIFICATIONS & EXPERIENCE REQUIRED

• Diploma or degree in Human Resources, Business Administration, or a related field 2–5 years of progressive HR experience in a Generalist or Coordinator role
• Working knowledge of Ontario employment legislation and best practices
• Experience using HRIS and ATS systems (ADP preferred)
• Previous experience in talent acquisition is a must with a preference for candidates with manufacturing experience
• Strong data mindset; leverages data to drive decision making and influence change Working and collaborating with a diverse, multicultural group

SKILLS & COMPETENCIES

• Strong interpersonal and communication skills with the ability to adjust messaging for the audience
• Ability to handle sensitive and confidential information with professionalism; strong sense of confidentiality
• Sound judgment and problem-solving skills
• Strong organizational skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative, approachable, and service-oriented mindset
• Advocate for the “Belonging” theory as part of onboarding new talent
• Must support at all times, NWR Core Values of “Respect For All”, “Own It”, and “Results Focused”

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